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Yes Optus Altona Gate

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Altona North, Australia

optus.com.au
Cable company· Telecommunications service provider

Yes Optus Altona Gate Reviews | Rating 3 out of 5 stars (8 reviews)

Yes Optus Altona Gate is located in Altona North, Australia on Altona Gate Shopping Centre G1A, 124-134 Millers Rd. Yes Optus Altona Gate is rated 3 out of 5 in the category cable company in Australia.

Address

Altona Gate Shopping Centre G1A, 124-134 Millers Rd

Phone

+61 370228700

Accessibility

Wheelchair-accessible entrance

Open hours

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A

Ann Butcher

Very helpful and friendly. Much better than other Optus stores we have been to.

T

Tristan Young

Worst service ever. The manager lady in this store is absolutely the worst person. Initially we were fobbed off and told it wasn't an Optus fault but it turns out the manager lady was just lazy and couldn't be bothered.

A

Alokdeep Sharma

One of the most Pathetic customer service got from the store. Not sure if Optus has any set standards for the franchisee business they open. Trying to get an E-SIM activate on my new IPhone. Visited store for 5-6 times without success. Called on store multiple times no success. Every time I get a response, we will call you back. Have not got even a single call back from store. Store people is saying we have logged a technical support call. I can talk to technical team, you are not allowed. After so many days, when I requested an update on technical ticket. Got the reply that the ticket is closed because I didn’t followed up properly. Rather than giving me E-SIM, they gave me physical SIM. Had enough with following the store manager Mr Gaurav and the team, finally thought of moving to Vodaphone. Guess what, I can’t even move out to Vodaphone. Not sure what mess these guys have created, that I can’t even opt out from Optus. Any suggestions guys, as they can’t activate my E-SIM, I cant move to Vodaphone, what to do????

A

Adriano Colussi

Not the best staff need to pick which days to go into the shop

A

Ahmed Elsirir

Great service by the team there..

C

Candace C

We have been renewing our personal and business contracts with Optus Altona Gate for many years now. The team are prompt to solve and issues and responsive to plan renewals / phone upgrades. Fantastic customer service, highly recommended.

R

richa bhalla

Amazing customer service, staff is quite helpful and friendly. Would recommend family and friends.

S

Soraya Jasmin

Very helpful staff

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