Dubbo, Australia
20 Blueridge Dr
N/A
+61 268822888
DeliveryIn-store shopping
I have had so many great experiences at Work, Rest, Play Dubbo, especially with Mel. Her service is impeccable and any questions I had she was all over! Would recommend these guys to anyone and everyone!
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I have had 3 dealings here and 2 have been pretty poor. The first was when i tried to purchase a new bike, i was promised call backs with pricing and delivery etc on a set day and time as i was looking at another bike but nothing..I called and left 2 messages and still nothing..The 3rd time i spoke to a guy in parts who told me he only just got the memo to price up the bike and accessories which was 3 days later. I originally got the "we want to create relationships with locals and keep business local etc"..The second time was when i called back approx 1 month later to order the exhaust i was quoted on (1470) only to be told the exhaust is now %11 more expensive making it 1630..Unsure on how something jumps that much in a short period of time where everywhere else that sells it has the same price still..Anyway through this they missed out on selling a new bike plus a heap of accessories and future servicing etc..The only reason they get 2 stars is because the girl i spoke with one day in the shop was helpful and had good knowledge so the 2 stars are for her customer service..Im sure most people would like to support local businesses but why should they if the business isn't willing to put the effort in or be competitive in pricing.
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