Woree, Australia
6/23 Atticus St
N/A
+61740542835
I normally don't do reviews, but I thought it was appropriate to give credit where credit is due. Prompt repairs and certainly a well organised business. Within no time we had technician on our doorstep, ready to look at our fridge. I have to say I was a little surprised at the speed of the response. After about 15 minutes he went out to his van and returned with the part that was broken. About 10 minutes past our fridge was back and working correctly. I highly recommend to everyone.
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Hello there, Macs did a warranty job for my Ego Battery (very good product btw)....they were very helpful, Megan also kindly dropped off my battery for me. Can't ask for much more than that!
I found Macs Appliances to be fantastic...their response to my fault with my refrigerator was prompt and fast, and I found there technician to be spot on in diagnosing the problem. I would highly recommend them!
Do not do business with Macs Appliances. They have now moved to Woree. The receptionist Megan is extremely rude from the moment she picked up the phone. They charged me 132 to book a technician to come have a look at a water leak in my fridge. He walked in and then turned around and walked out saying they can’t fix it cause it’s too old and I lost the money and no effort was put into fixing the fridge. I complain but they have taken the payment and don’t want anything to do with me. Maybe I should open a business to compete with them. I’ll go to people’s places, say I can’t fix it and get 132 dollars. I’ll do that 5 times a day Mon-Fri and I’m set. Very un-Australian!
Took 5 weeks to fix a simple seal. Had very very poor communication and tried to charge me for warranty when they should not.
DONT USE THEM! I had someone come out to check a dishwasher. Be warned, they take your credit card details before they come out. i know i expected the call out charge (132) but what i wasnt expecting was an invoice that included a charge of 97.90 for a motor capacitor when i know for a fact a 3uF capacitor would top 20 at the most. When i phoned to ask exactly what was put in by the technician i was given the run around that no one was available to answer that technical question and that was the price take it or leave it. She even suggested that they come back and remove the part if i didnt like it and insinuated it was my fault for not getting a quote first, even by her own admission the technician that attended would not have known the price either. Maybe i should have, but im no stranger to motors and when he brought a new capacitor back from his van i just presumed, oh! Well! just another 10 or 15 buck ontop, no problem. Their customer service is a joke.
These people are the worst, could not even get past the rude receptionist when try to book in . Don't ever use these clowns.
DO NOT USE
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