Wickham, Australia
10 Dangar St
N/A
+61249356688
All my service needs were met with a friendly welcoming service. Early drop off worked well and efficiently. Any of my concerns were looked at and fixed. I felt respected and would highly recommend.
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Having visited Bellbowrie Motors in Coffs Harbour (near us Urunga NSW) and had a disappointing experience we travelled to Newcastle and had a great transaction in buying a Jeep Grand Cherokee. Fantastic staff and the service second to none.
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Absolute disgusting attitude from the Newcastle dealership sale manager Never have i experienced a more arrogant,condescending rude man even when given the opportunity to reflect after feedback . McCarrols need to be aware that the leader of this dealership sets a very poor example of customer service and sales principle. Rest assured we will NEVER have any dealings or buy from McCarrols dealership in Wickam ever again .
A massive thanks to the entire McCarroll's team in Newcastle, and a special mention to Bryant and Ardie. Thank you for looking after my mum Carole, she is absolutely loving her Renault Clio. Your communication during the sale was excellent, but more importantly; we were kept up to date on a regular basis during the short 2 week wait while the Clio was transported to Newcastle. The silk cover over the Clio was a lovely touch on delivery - thank you! I'm writing this from a friends Google account as I don't have one, I use outlook. Best regards, Mitchell & Carole
I had to have an expensive electronic control module replaced in my Jeep Grand Cherokee. Damage was my fault. McCarroll's did a very good job with the whole diagnostic/replacement exercise. I'm pleased with the outcome.
Extremely disappointing service. Received no follow up after first phone call even after mentioning that I was an existing customer and in the market for a another jeep. Coming into dealership was even a worse experience. Total lack of any professionalism or customer service by particular dealer I had rang. Ended up leaving in disgust and buying 100k Audi.
I appreciated the lift to Westfield and back while the Jeep was being serviced. Enjoyed the coffee and cookie whilst the team finished the service by washing and vacumming the vehicle. Thank you McCarrolls for looking after the client as well as the vehicle.
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