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TOLL Express Parcels / People / Air Express

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Western Junction, Australia

tollgroup.com
Freight forwarding service· Courier service· Delivery service· Employment consultant· Logistics service· Shipping company

TOLL Express Parcels / People / Air Express Reviews | Rating 2.6 out of 5 stars (8 reviews)

TOLL Express Parcels / People / Air Express is located in Western Junction, Australia on Launceston Airport, 1 Richard St. TOLL Express Parcels / People / Air Express is rated 2.6 out of 5 in the category freight forwarding service in Australia.

Address

Launceston Airport, 1 Richard St

Phone

+61 131531

Open hours

...
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I

Ian Harrison

What a terrible service! Despite previously advising in writing that the parcel would be left in a safe place they left a card and took back to depot. The card does not disclose the depot address but requires you to enquire online. To do this you need the consignment no. which was written incorrectly be the driver. Even when entered correctly the website says no record of the parcel. Of course the location of the depot is a closely guarded secret but you track it down to find your parcel has been taken 13km away and who knows when it will arrive back there. Hard to see how the service could get any worse.

C

Chris Knight

Zero stars for their inability to perform their core business - reliable and prompt deliveries of goods to your premises. One star for a useful tracking system. My advice is to monitor the parcel online and as soon as it reaches the Launceston Depot phone them and tell them you'll pick it up. Much quicker than waiting the 1-2 days for them to get around putting it on a local truck only to end up with a Missed Delivery card and having to go to the depot to pick it up.

T

Tameka Cirkel

Horrible service have been trying to collect my parcel for four days and still have had no luck it's a 200 parcel and no one can give me answer so furious with this company

J

Josh Bumford

I got my own way

A

Adam Janssen

Great at depot . Phone service terrible

B

Brittany Anne-maria

If I could rate them 0 stars I would. Worst customer service over the phone and found it very difficult to understand the person on the other line. Was unable to locate my parcel that they attempted to deliever and had to send a request for me to be approved to collect MY own parcel. A whole day and still haven't heard anything about where my parcel is and if I can collect.

D

Darren Cossins

Offered a special 1 off December price of 407 sent by Aus post for 39 thanks Aus post and shame on Toll

B

Ben Fisher

Easy to work with.

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