Western Junction, Australia
188 Evandale Rd
N/A
+61 363918899
We had to cancel a car hire booking at short notice due to a Covid lockdown that prevented our travel to Tasmania. The staff were very understanding and all dealings I have had with the staff that have occurred during Covid have been great. We used a car hire from Apex at Sydney Airport just before the lockdown and again the staff there were professional and friendly. While I can't comment on the car hire experience by Apex in Tasmania, it will be the first option I would make when booking again when travel becomes more predictable in the future.
like
Christmas holidays can not rent a car or an outrageous price, inadvertently collecting Apex I don't understand why you have to rent a well-known brand car rental company price service is outrageous in summer, thanks to Apex rentals car to solve us Traveling, it is very convenient to pick up the car pick-up place. When the car is not in the working hours, there is a lady who leaves the car and leaves the car without controversy. The car pick-up is very close to the airport. It is worth recommending the first-class rentals car company.
We asked if it was possible to pick-up our car from their office in Launceston on a Sunday morning (after hours, when the office is closed). They said there was no problem with that, we would only have to pay a small fee. We gladly accepted. Unfortunately when we arrived at Launceston our car wasn’t there (we even called Apex 5 days before departure to double-check that everything was ok with our booking!!!), the office was closed and no one picked up the phone. We had to rent another car from a different company, paying an extra 100. When we finally managed to get in touch with Apex later in the afternoon, they didn’t provide any explanation and did not even apologize. They only said our credit card would not be charged. Very unprofessional and would definitely not recommend renting a car from them
Arrived at Launceston Airport, called the number for the shuttle over and over, no answer. Called central customer service, no answer. Had to walk from the airport to the office. No one there. Waited over an hour. No apology, no offer of upgrade. In the end some random bloke from Avis kindly let us in to the yard from the busy highway we were standing on. Some chick from Avis signed the documents to us. Worst service ever. DO NOT USE THESE CLOWNS.
Friendly service, great prices and easy to deal with
They are a great car rental business, would use them every time i come to Tassie. Sept 2019
Had to wait awhile for the shuttle pick up to their car depot. Got a free upgrade to a 4FWD when they were out of my preferred car. Car interior wasn't the cleanest but overall great value for money compared to the bigger boys in the car rental industry.
Travelled to Tasmania during the Easter period and found Apex to be about 450 cheaper than all of the other main rental companies. I was a little hesitant about the shuttle (as I’ve had a bad experience with another company in the past) but it was 100% the best choice. The shuttle arrived within 5 mins and the service was quick and friendly. Of course, no problems with the car and zero hidden fees. I highly recommend.
Deli
The best companies in the category 'Deli'