Warrawong, Australia
Shop 79-80, Warrawong Plaza King St &, Cowper St
N/A
+61242032137
Customer service is poor refund policy is an absolute joke. MAKE SURE YOU READ, they do not refund on anything if they can get away with it. Quality of clothing is poor sad considering it is new plus size shop, and something we really need for plus size ladies like me, but I won't be back.
like
Clothes are good, cheap and cheerful. Sizing is inconsistent though. Their online policies and customer service lacks....a lot. I returned a dress that didn't fit and received a 'gift voucher' . I then drove 2 hours to one of their newly opened stores to spend said gift voucher as Sizing had been so inconsistent and was told I could only spend that voucher online. I then stood outside the shop and rung customer service and asked for the voucher to be transferred to store credit so I could buy what I wanted (which was way more than the voucher was worth) and again was refused. Very poor customer service You and All.
I have bought online and in-store and could not fault either service. Clothes are lovely and very reasonably priced.
Beautiful comfortable dresses, true to size, excellent on-line experience and fast delivery. thank you .
The staff are amazing, very helpful and polite, the goods are great and reasonably priced. Love this store and also on -line.
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