Warilla, Australia
1/18 Sunset Ave
N/A
+61242975397
Wish I had taken it to Hi-Fi & Electronics Centre in Wollongong to begin with, what a difference in professionalism!!! We brought our TV to get repaired at Tech1, the TV was absolutely immaculate and a family heirloom, we brought it in a foam box as first said to us over the phone, the lady at the store advised they would not accept in the box, to place it on counter. My partner ran his hand across the counter that was dirty and had a raised metal edging, when he questioned her about it she was extremely rude, basically it is what it is. We should have followed our gut feeling to not leave it, instead my partner took several photos of the TV. When we went to pick up the TV the girl brought out the tv carrying it on her own up against her chest a 30kg TV, we were absolutely shocked , left the tv on the counter and went out the back. We waited there for 10min ringing the bell as we were both astounded at the TV's condition. We called head office and they advised the lady was on a call. The most dodgy experience period. They couldn't fix it and returned it absolutely scratched all over and with what seamed also a coffee stain mid screen. We sent in the before and after photos and the owner Danny answer " they couldn't't determine how it was done but definitely a transportation issue". We followed up with an email that was not responded to.
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Service was quite poor. Was informed I would recevice a call following a potential sale through the store and never heard anything !
Very good service received with the repair done to my equipment. And friendly knowledgable staff.
Every so often you find highly professional people that go out of their way to help with service. Thank You Mitchell and Frank for your help in tuning my television, l will be using your service in the future and recommending your business to all my friends.
Cannot fault Tech1. Impeccable communication. They turned up on time and provided brilliant, professional service. I highly recommend them.
Excellent service and value
Did the work professionally and on time!
Very efficient considering they were busy
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