Vodafone Partner - Broadway

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NSW, Australia

vodafone.com.au
Telecommunications service provider

Vodafone Partner - Broadway Reviews | Rating 3.4 out of 5 stars (8 reviews)

Vodafone Partner - Broadway is located in NSW, Australia on Kiosk G02C, Broadway Shopping Centre 1 Bay Street, Broadway. Vodafone Partner - Broadway is rated 3.4 out of 5 in the category telecommunications service provider in Australia.

Address

Kiosk G02C, Broadway Shopping Centre 1 Bay Street, Broadway

Phone

+61 285417766

Accessibility

Wheelchair-accessible entrance

Open hours

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Shiko Maruyama

Vodafone is a massive old company with frequent technical issues, but the service at this small branch was superb. The young guy who assisted my several on-going problems was very kind, efficient, and much knowledgeable than usual technical support staff over the phone, and has resolved all the issue. Very much appreciated.

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Yukari Defeo

I gave one star because I have no option to give a no star. I think this vodafone partner deserves no star at all. Incompetent staff, gives wrong information (so be careful to whoever comes here). We came to ask for help regarding a malfunctioning phone. They tried to make everything difficult because they don’t wAnt to help. 3 staff that was there that don’t even know the code they are trying to give to customers. We called the phone representative, and the representative talked to them,however, still they don’t understand that they were wrong. One of the supervisors (I assume) there was trying to still argue with their own vodafone representive over the phone because he cannot accept the fact that he is defending a wrong argument. TERRIBLE CUSTOMER SERVICE! THEY NEED MORE TRAINING AND KNOWLEDGE ON HOW TO HANDLE ISSUES AND COMPLAINS!

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Maricar Defeo

Worst customer service!!! came to the store for repair of a phone which is still under warranty. only 26 days since we got the phone. long story short they are telling us that if we dont bring the box and accessories, it cannot be done. the phone is just 26 days old to us!!!! Unreasonable, rude, arrogant staff, not just 1 but 3 of them! Funny thing is even they are on the wrong, i can't stress this enough, they even still argue not just to us but also with their fellow vodafone representatives on the phone to insist their incorrect interpretation of their own policy tsk! tsk! the phone fellas are explaining to them their policy (wow! like wow!) these guys need a training again, They are suuuuuuper lazy. you can tell they dont want to handle this kind of case and their way is to just give us hard time.

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James Lattouf

Caitlyn was a pleasure to deal with and made the experience super easy.

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Sasiwiwan Utama

A bit rude staff, seems like she had plenty of work and think my question was ridiculous. Didn’t give good advice

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Rachel Yang

Great service from Tim, the store manager. Thanks a lot for the help.

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Alan D

So far the most helpful Voda shop I have visited. I have lost interest in Voda cheapest plans etc, but no follow up when questions get difficult.

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Sohrab Hossain

Worst customer service in Australia.Service representative not cooperative at all. Walk down to other shop if u want to save your time and money.