Neutral Bay, Australia
93-95 Military Rd
N/A
+61 299040433
Wheelchair-accessible entrance
I went to the store with an issue, first response was to try to sell me a new phone. As that did not resolve the issue I was handed back my phone saying that they could not do anything. I then sat in the shop and rang vodafone who unable to solve the problem have committed to undertake a complete investigation. I had a bad experience with this store when I bought the phone initially but wrote it off as a one-off. Do not let the attitude at this store reflect on Vodafone as their dial up assistance is first class.
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Good and efficient customer service
Good customer service and very techy savvy.
Just terrible. Was waiting for them to open at 9am, which is a fairly late start time anyway for a weekday. At 9:09am the shop was still not open. How hard is it to show some respect to loyal customers and open on time when a person's mobile phone is critical to them working at this time especially? I think I"m going to Optus.
Really good service I had in Vodafone Neutral Bay shop. The staff give me a good deal so I transfer all my family member from Telstra and they helped me to transfer the data as well. They have a lot of accessories for the phone in the shop. I will definitely visit the shop next time. I will give 5 star rated. Highly recommend!!!
The customer service was really poor. I was trying ask some questions but he was really rude and his attitude sucks, his only thing in mind was to rip me off. Better not to be around that store.
Very good customer service and explained all the options and technical matters clearly
Very helpful and nice. They help me to learn how to use smart phone.Good customer service!
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