Indooroopilly, Australia
3074/322 Moggill Rd
N/A
+61 1300650410
People very slow at this store. I walked into the store at 2:45pm on a Sunday afternoon. We had enough staff but less customer. 4 staff to be accurate and no one prepared to serve waiting for the time to pass. They just ignore your presence. I can imagine how would it be if the shopping centre was full. It’s 3:15pm now and we are still waiting... Avi..
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Went in with mum to help her with a phone plan. Had been mucked around a bit by Vodafone in the past. Shout out to Chris who helped us and kept us with Vodafone because we were considering leaving. Got us from 5gb data to 100gb for the same price and helped us out with a brand new google pixel 4a. Great service from all the team! Keep it up :)
Very amazing experience with this Vodafone store! Tahlia was an amazing help. She was a very quick and upfront, which was exactly what I needed. I wanted a solution and she gave it to me with no hassle at all. Thank you Tahlia
bought adapter recently but they charged me twice for it. when i told them about charging me twice they said the first payment would be declined but it didn’t and now i have to drive 30 mins to claim my money
My husband and I had the pleasure yesterday of doing business with Chris Pratt at Vodafone Indooroopilly. He was extremely patient with us both and took his time to ensure that we understood our options and helped us to work out the best plans for our personal preferences. He was friendly and warm the whole time. He’s an absolute asset for Vodafone, they are lucky to have him. He’s got a great attitude and his customer service skills is second to none.
This review relates specifically to the service I have received from Angela. Angela is an outstanding customer service officer - efficient, knowledgeable, very friendly and competent. Without any prompts, Angela offered different options to maximize the use of my plan and suggested improvements. She is an asset to the company and it was wonderful to have been helped by Angela. The same cannot be said about Talia, who was at the reception in the shop. She was rude, ill mannered and displayed very poor customer service and communication skills. Her demeanor was truly appalling and discrediting to the company.
The team are incredibly helpful here! We had an issue with one of our plans not transferring correctly and Angela helped us complete the process and give us a deal we were originally told elsewhere we weren't eligible for. Super helpful and lovely. Definitely recommend this store out of all the Vodafone ones!
Came in to buy a phone outright, but the sales agent talked himself and the store out of a sale. Agent attempted to pressure us into a plan by lying about manafactures warranty. We bought the phone else where.
Deli
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