Box Hill, Australia
17 Market St
N/A
+61 1300 650 410
Friendly staff , very helpful
like
A female staff with glasses called Natalie is really bad-mannered and impatient to her customers. I simply wanted to sign-up for a new sim-only plan and she asked me rudely to repeat EVERY SINGLE DETAIL 4-5 times. I repeated the plan’s name for 4 times. Have no idea which part of my speech confused her as I had no problem communicating with other staff in the store. Don’t know how she got this job. Another guy named Wilson was very attentive and helpful. Thank you.
unprofessional ill-mannered staff. he was making his own assumptions about phone instead of helpings us he put through cs which basically useless like him. Not recommended!!
During Covid19, most stores are closed except this one, so I made a trip to Boxhill during work hours to close an account. These clowns told me that they won't see me unless I book by appointment and need to do it over the phone. The problem is you should say that on your website so I don't waste an hour coming to visit only to be turned back. I've called the number on the store and no one picked up, only to be told at the store to make an appointment via text on the same number. Great customer service!
Friendly staff fixed my problems. Thanks
Don’t buy mobile phones on Vodafone. Other operators give things away, but they don’t give anything.
Fine
I went to 6 vodafone stores... in and out of this one in 6 minutes.. with my samsung notebook 12.. they had it in stock and were super efficient. This store is doing everything correct.. great
Deli
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