Docklands, Australia
Spencer St &, Collins St
N/A
+61 1800800007
I travel two or three times a year between Albury Wodonga and Melbourne on vline. Every single voyage for the last eight years has been cancelled and run as a bus for some reason or other. It's not a train. It won't be a train, regardless of what ticket you are sold. It will be a bus. Why? Anybody's guess. Everywhere else on earth has figured out how to make a train work, in many instances they even go quicker than a car. Not vline.
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I have had my first and worst experience ever with the v-line train. Actually, we had an appointment at 3:30 pm and our train time was 12:05 pm in the afternoon from the southern cross station, we were supposed to be at our destination at 2:48 pm. This is how we planned our journey but we reached there at 4:05 pm and the reason was restricted speed limitation and they sent a text msg to inform that before 2 hr of starting our journey. At least they would have informed 2-3 days earlier so that we would know this was happening and plan accordingly. We missed our appointment, of course, money and a whole day. I am very disappointed with this.
Very bad and pathetic service.
I bought a ticket over the phone and clearly spelt my name to the operator about 4 times and she still got it wrong. Its not that hard to tell the difference between E and A when speaking phonetically. Thanks to this idiot it was a hassle getting my ticket as it was under Walsh not Welsh.
Friendly staff
Deli
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