Dromana, Australia
45 Brasser Ave
N/A
+61 359815981
Dromana, Victoria
Vins drivers and delivery was great but the lady in the office is a terrible and rude person. No manners at all and should get a job where she is happy. Questioning the customer is not her Job. 3 bins in 10 days and to have her poor attitude was enough that I will take my business elsewhere.
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What a fantastic experience this was from Kylie organising early drop off due to the fact that I needed to watch my sons online Graduation to Andrew who had to deal with a hell driveway and was nothing but professional (including having to come back to move the bin which was no fault of his). Will definitely use again and highly recommended.
I used this company over 15 times and I made 1 mistake recently and was charged over 300. be careful and read the fine print, or even better, book over the phone. as Jane has all the brains
I ordered a swing bin as I had bulky items, they delivered a shallow hook lift. We tried to stay below the lip and literally was only about 6" above. Within 1 min of the driver leaving I got the inevitable call asking for a fee for overloading. They quoted 110 but once we discussed the issue of the wrong bin and the minor overload they said they would "meet me half way" but oddly still insisted on charging me the full initial fee of 110. It's a game in the end. I'd probably use them again and being in waste myself I get the ancillary revenue model but it is what it is. Typical opportunists!
Kylie and the Team at Vins Bins are amazing! l have been a repeat customer for years always on time, curtious, only a phone call away, so easy to book online, will extend days when possible have not been knocked back yet. The drivers are always helpful and friendly, and Kylie is always quick to respond to requests emails and phone calls, GREAT SERVICE HIGHLY RECOMMEND!! Cheers Tracey Morgan-Clarke
Recently ordered a skip for a home reno cleanup. It was delivered and picked up on time. They were also happy to answer any questions I had, they were great to deal with.
Fantastic customer service and really friendly staff who helped navigate a tight space to place the bin. I initially ordered the large 15m skip from VinsBin for a big house clear-out and ended up ordering a second bin from them a week later after such a great experience.
Good quick service. Highly recommend!!
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