Victoria Park, Australia
1/115 Albany Hwy
N/A
+61 893623266
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Been there with my wife n kid to take a look at Kawasaki ninja 1000 SE on Jan 2021. They seems not a business hungry people. A guy handover a Kawasaki Boucher and walked away! He shown his face kind a I just visit there for time pass! Later I straight headed to BMW and I received a professional sales experience. I bought R1250 RS.
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the service was excellent really friendly and helpful, the time it took for my bike to get the forks fixed was excellent too well done fellas keep up the good work. highly recommend Scotty your the man
Excellent service, Thanks guys
A great shop and i really appreciated the real salesmanship and honesty when I asked about a bike by the front door yesterday.
I took my bike here for a service and mentioned I’d been having difficulties with the rear brake. The two guys on the desk (who were friendly enough), without looking at my bike or asking anything further dismissed my concerns saying it was probably “air in the fluid” A few hours later that same day i got a phone call saying everything with the bike was all good and ready to collect. Not expecting the bike to be ready so fast I wasn’t available to go back straight away so the staff kindly offered to keep the bike until the following day. Being without a bike involves a walk to the train station, a train to the city and a walk (or bus) from the city to Vic Park, which was fine with me until... While walking i got a call from one of the guys from the desk saying there’s some issues with the rear brake, same to what i’d described upon dropping the bike off. Then he gave me the strange option to either continue to the shop, pay for it and go because “i’d been riding without a rear brake anyway” or.. i could wait a few more hours while the mechanic ‘diagnosed the problem’ To which i’m left wondering... why wasn’t this diagnosed yesterday when i mentioned the brake was no good; and what is your mechanic doing now to locate the problem that wasn’t done yesterday?? No prizes for guessing why they were able to complete the service in just a few hours. Despite the friendliness of the staff I can’t help but suspect they’re just rushing jobs through to get the money and not taking customers concerns seriously. To add insult to injury when i went to collect my bike it wouldn’t start because the battery was flat... god knows how that happened!!! Due to the inconvenience caused by the staff/mechanics incompetence I will not be returning and would not recommend this shop. I wish it would let me score them zero stars.
Always great service! I always have so many questions and they're always happy to answer them all
This is the worst dealership of Kawasaki. I will never recommend this to anyone. We were directed there by our insurance provider. They try their level best to hold on the vehicle for more than a month and when we went to collect it , we realised that they have not even used original products. None of the team members help and especially Patrick was very rude to us.
Professional, Friendly and Easy Going Staff. I'll recommend this place
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance