Victoria Park, Australia
Ground Floor, 5/59 Albany Hwy
N/A
+61 894705533
Russell White of Park Property is our Rental Agent for our holdings in Perth and we can't praise his professionalism enough. Russell always returns calls and emails promptly, always gives sound, sensible and sage advice, and nothing is ever a problem for Russel and his team at Park Property. His team managed the renovation and we were pleased with their prompt, careful and respectful attitude, to always ask before spending and taking care to source reasonably priced quotes. Russell recently assisted us in selecting and inspecting a number of properties, despite not receiving any financial benefit. We highly recommend Russell's Agency and Property services.
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I have had the pleasure of dealing with Colleen over the last few months helping a client of mine. She is exceptionally responsive, highly professional and overall fantastic. Highly recommend!
Russell is great to work with, would highly recommend him. He was professional and efficient, great communication throughout the whole process.
I can see the disparity between the service and care taken towards property owners and tenants and I would like to say as a long term tenant I am constantly taken back by the poor level of communication that this agency takes with tenants. It seems to have quite a turnover of staff that handle their rentals (maybe this is inline with industry?) I hope that their fees are low for property owners and their level of care is better than for their tenants. I can only presume as it's currently a 'supply and demand' market that they feel tenants are less important. This is a shame and perhaps if this were to change they would have to review their customer relations.
I think the staff is really irresponsible. One can't expect logical conversation with these guys whatsoever. I have been a tenant with other property agent and I had really good experience in Perth,but Park property services were absolutely disappointing through year of tenancy. I think tenant should really think twice before getting into tenancy agreement with Park Properties. I had continuous disturbance from one of Appartment inspire of multiple e-mail they did bother to look into matter. I also asked them to organise handyman for bathroom door repair they took thousands of e-mail and 2.5 month to get it repaired. There are endless things to explain, just in period of year. I would suggest tenant to enter in property only if they can take all responsibility of Appartment and ready to listen these illogical agents on phone.
Trustworthy and great agent, rare combination, happy to recommend
Colleen and the team at Park have managed my property since November 2014 and, for those five years, have done an outstanding job. From going above and beyond to source a tenant at Christmas time, to maintaining excellent communication via email (I have spent much of that time internationally) and getting on top of maintenance issues as they've arisen - I couldn't have asked for better service. Here's to the next five years, guys!
Marine and the Park Property team are both incredibly reasonable and approachable. Fantastic people, 5* all round!
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