Balwyn North, Australia
341 Balwyn Rd
N/A
+61 398578100
The team at Vets on Balwyn are super friendly, helpful and understanding individuals. They genuinely care for your pet and will put 100% into making sure you receive the best services possible. Dr Victoria was very friendly and super helpful, she answered any questions that I had and was thorough with her responses. Would very highly recommend the team at Vets on Balwyn!
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We would like to thank Dr Vicky and the team for their exceptional service. We are always left so well informed of our cats conditions after each visit and no questions are left unanswered. We know for sure we were pointed in the correct direction thanks to Maneki Neko when introducing us to Vets on Balwyn! Andy, Mel and our beautiful fur baby Norman
Vets on Bawlyn are amazing. My reactive, rescue dog has been seeing Dr. Michelle and the care has been caring, thorough and professional. Dr. Michelle has provided ongoing support through phone calls and email and works to support myself and my dog in all ways possible, including sourcing updates from his trainer. The rest of the team are also great and always happy to provide me with support and advice over the phone. Highly recommend, especially if you have a dog with behavioural issues or a dog who needs extra planning to attend an appointment.
Vets on Balwyn have provided exceptionally service to us and our Golden Retriever Kobe. When we initially contacted them by phone to explain Kobe's issues, they immediately shuffled some of their appointments around to squeeze him earlier in the day so that they would be able to do the testing required. Throughout the whole process, they were very consistent in their communication to us in providing us updates and they were completely transparent in their pricing, which I really appreciated.
This place is genuinely caring and honest. The veterinary nurses/drs take the time to explain what to do and give in-depth advice after many questions asked. They are positive but very caring staff. Thank you for being such an awesome place. Our cats are lucky to be in such a caring environment.
We have taken our cats there for the past year or so since moving to the area. Dr Michelle/Vivian have been absolutely terrific. My cat had a brain tumour and they recommenced an MRI straight away. The diagnosis was was spot on and I will always be grateful as our cat has had brain tumour removed and recovered completely. Everything from diagnosis to giving us options that were tailored to our needs was handled in an extremely empathetic manner. I will definitely recommend them to anyone with a pet.
As a new puppy owner my experience at vets on Balwyn has been just fantastic. Michelle Rassool has guided me through this strange and overwhelming experience with patience and professionalism. I wouldn't trust anyone else to help me raise my dog and her background in dog training has been so helpful as she helps me-someone who has never had the joy and stress of raising a new puppy-learn the ropes. I cannot recommend her services enough. Her sheer care and understanding of dogs is enough for me to drive an extra 45minutes to this practice rather than going somewhere closer. 10/10 would recommend.
My partner and I are consistently impressed with the level of sincerity and care given not only from the reception / booking staff but Dr Vicky. Being a health practitioner myself, I know it makes all the difference when you love what you do with all of your heart and this really shows not only with the level of care delivered in person but the after care and responsiveness with Dr Vicky in ensuring we understand everything Norman needs! Thank you so much team! You guys rock! Could not recommend more!
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