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Network Educational Australia

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Varsity Lakes, Australia

network-ed.com.au
Educational supply store· Book publisher· Educational testing service· School supply store· Book store· Literacy program

Network Educational Australia Reviews | Rating 4,1 out of 5 stars (8 reviews)

Network Educational Australia is located in Varsity Lakes, Australia on 4/498 Scottsdale Dr. Network Educational Australia is rated 4.1 out of 5 in the category educational supply store in Australia.

Address

4/498 Scottsdale Dr

Phone

+61 755680288

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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Dwayne Collins

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Unfortunately I was ignored for ten minutes for a 1 minute question and a 30 second sale. I understand people are busy within a business however if you are blatantly ignored it does not sit nicely as a paying customer. Better luck next time.

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Sophie Evatt

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I was pleasantly surprised today when i walked into network educational a lovely fat black dog come over to greet me in this day and age it was so nice that a business treats its animals with respect and cares about animals. All of the stationary for my children was all neatly packed and the owner of the business carried to my car. This is a business this has some old fashion customer service and care about their customers while I have read the previous reviews before getting the stationary i have to say this business and met and exceed my expectation and it also cares about animals if only some other businesses on the coast could act in such a way.

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Annie De'bois

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I went to Network this year for my daughter's book pack after I had received poor service elsewhere. I cannot praise this company enough, for taking the time to help us. Anything that was not in stock, they ordered in and my daughter went back to school with a full pack. Their customer service is excellent, and they really looked after us. I will be back next year for sure. Thank you so much to the staff, much appreciated! Annie

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Harper Kendall

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Staff have good product knowledge and were able to recommend resources which would suit my needs. Communication regarding my order was efficient, and turn around time was quicker than expected. Would definitely recommend.

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Bernie Biss

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Falsely advertising book as High Interest Low Level readers when the publishers describe them for 'the whole school' or 'fluent readers'. Packaging extremely poor- with most books not having a sheet explaining their level- meaning you have to wade through publisher information from a variety of sources yourself. Filling of the order was very careless-for example, ordered 8 titles of one book- 6 arrived and another 2 completely random titles were packaged with these Owner, Rob Watts, resented any criticism, constantly made excuses and continued to be in denial about the issues with this book order worth over 3000. He was very unpleasant to deal with and kept repeating ' I don't understand the problem'. DON"T waste your precious time and money buying any educational resources from this sub-standard company. ZERO stars for this review- forced to colour a start to post it!

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Brent Kendall

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It's always a pleasant experience when I go to Network Educational. The staff are friendly and their products are on point. I heard the guys out the back are champions to.

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Stanley Banh

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Bernie Biss, I totally concur with your bad experience, further, they list books that are no longer in publication and accept your payment regardless. The Rob character hides behind his staff, making them apologise on his behalf. I dealt with him on my order throughout the post-sale process. My final call to him, I expressed my dissatisfaction asking him why the experience was so bad, all I want is regular updates and the truth after being mislead in email exchanges 'Yes it will be available from the publishers next week'. If I had not called and spoke to his staff on earlier occasions, I would be still waiting. He hung up on me on my final call, I also noticed that a refund came through straight after that. It looks like they know how to deal with unhappy customers, as I think they have a high volume of unhappy customer that have been mislead. Further, I think they just accept everyone's money and earn interest off the funds sitting in their account for books that are no longer available and refund only when someone asks for an update. I think ASIC needs to take a look at this.

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Thomas Watts

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Best service; they are fast, dedicated and friendly.

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