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colette by colette hayman - Mt Gravatt

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Upper Mount Gravatt, Australia

colettehayman.com.au
Fashion accessories store· Bag shop· Gift shop· Jewelry store· Costume jewelry shop· Handbags shop

colette by colette hayman - Mt Gravatt Reviews | Rating 3.3 out of 5 stars (8 reviews)

colette by colette hayman - Mt Gravatt is located in Upper Mount Gravatt, Australia on Westfield Garden City, Shop 2078 Cnr Logan &, Kessels Rd. colette by colette hayman - Mt Gravatt is rated 3.3 out of 5 in the category fashion accessories store in Australia.

Address

Westfield Garden City, Shop 2078 Cnr Logan &, Kessels Rd

Phone

+61 731722303

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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R

Ritika Mehta

Before getting a sales bag I confirmed with one of their employee regarding return & refund policy. 3 days after I found bag had torn texture and the zipper inside stopped working. I go to the store to return and since poor quality I do not wish to get another one so I ask for refund. The assistant manager and Manager go ahead talking about no refund & return policy on sales bag andI told them about how their employee lied about the same in the first place and all I want is a refund. The assistant manager goes ahead saying get out of my store and I say this is no way to talk to a customer and I said call security if you want I am not going anywhere and the manager goes forward saying I cannot refund it but i’ll exchange it and to which I agreed and said that i’ll get something else later and again she started saying that we can’t do store credits you have to buy it now and starts taking her tone up and was so rude and awful. The assistant manager was rather an aggressive woman with no empathy towards anything. The worst customer experience ever is whole Australia. Never again. Will take this forward legally.

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Bernard Phillips

Atrocious customer service. Went in with my partner who walked up to counter to ask a question, they looked up from their mobile phone at her then proceeded to chat with another employee about whatever they were looking at on the mobile phone. My partner and I will not be going back.

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Katelin

I was really disappointed drove all the way to Mt Gravatt on Thursday night just to go to here and when I arrived at 8pm they were shut. Do not recommend.

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Emily Kennedy

Store was busy but staff still very helpful where they could be between serving other customers! Nice stock, love the option to afterpay in store.

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Tracey Mills

Love this designers shop !!! Lots to see / nice jewellery collection too!!

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Sandra B. Džananović

One of my favourite handbag shops. Affordable prices and friendly staff.

C

Carla Grey

Lovely shop, but the service was unprofessional.

D

Dan Kennel

Not busy and yet the two girls continued gossip to each other and ignored customers very rude

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