Upper Mount Gravatt, Australia
Logan Rd
$$$
+61451325898
N/A
Taste: below average. Rice: poor. Not worth the price.
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Worst customer service I have ever experienced. Did not even acknowledge me throughout the ordering process. Food was below par. I did not finish as it was watery and drenched in soy sauce. Will never part ways with my money here again, would advise the same to anyone else
The service is beyond sub par. Stood in line for 5 minutes with the cashier trying to work out an order. Understandable, she may have been new. Placed an order for half a duck which took 30 seconds. Expecting it to be a 5 minute wait MAX. It turned out to be 15 minutes. After spending the duration observing the people inside the kitchen running arouns like headless chickens, it was clear that there was a lack of workflow. People running from cashier to microwave to back of house to cashier to microwave. The pure reason why it took so long. NO ORDER!! Literally watched my take away order sit on the bench top for at least 5 minute. Only reason I why i waited was because perhaps they needed to pour the sauce or put the sauce container in there. NO. Turns out after waiting a stupid amount of time, turns out they just need to put a lid on and get the sauce from under the bench and can the order number. I rarely post bad reviews but if the business wants good criticism fix your staff and workflow. It sucks. On a side note duck was good, priced higher than other joints and get slight less. 7/8s less to give my approximate number. NOT WORTH THE TIME. IT WILL RUIN YOUR DAY WATCHING USELESS PEOPLE PREPARE YOUR FOOD.
Have to say the service was quick. I mean like eithopian with a food coupon quick. However the service was a little small for the price. I got the roast duck wrap. Really lack fresh herbs like coriander or shallots maybe some carrots. Too much lettus and very rich in sauce.
Poor quantities of bbq/roast meats for the high price. 4-5 thin slices of roast pork with rice is not worth 13. Everything is microwaved to prepare for serving. Need to look into providing more generous amounts of meat to go with meals.
I've never tasted duck before so I ordered duck and rice. I've still never tasted duck because they just gave me a duck spine with just spine bones, fat and skin.
It was great ..the duck and pork ..is the best
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