Traralgon, Australia
1/33-37 Post Office Pl
N/A
+61351765443
Absolutely terrible experience with this shop. The customer service I received when walking into the shop was terrible, as I wasn't greeted by any of the 3 workers who watched me walk in, then I had to wait more than 5 minutes for someone to acknowledge me and give me my order. Upon ordering on the phone I wasn't told about one of the package deals which had exactly what I had ordered plus more, but for cheaper, so it is clear there isn't much communication between management and staff who take the orders. When I questioned the manager about this he was very rude, blamed it on the person on the phone being "new" and then passed me off to another staff member. Then once I arrived home and went to eat my meal, I found the chips to be very white in appearance and half frozen, and the "chicken salt" on them was far from chicken salt. The only thing I enjoyed from my entire order was the potato cake and flake. Will definitely be eating from another fish and chip shop from now on.
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A couple of weeks ago I got fish and chips again and the chips were under-done. Today, 23 Feb 18 I asked for Fish and chips and to ensure the chips were well done... I had to wait 33 mins and the fish was raw inside. I've spend enough money in the place and come out disappointed several times so today was the last time. I'm going to upload a picture of the fish and you can see the raw bit and I held the whole fish,,, wasn't piping hot at all and to think it had come out of hot oil? 14th July 2017 - bought a double portion and mine was chewy. :-( Prior to yesterday: OMG, how long have I been in Traralgon and not known a British Fish and Chip shop was round the corner. Today I wanted something different and was driving around thinking what to get, and then i remembered someone saying there is a chip shop in Post Office Place, so I went to the Union Jack Fish and Chip shop and bought COD (NOT FLAKE - shark) but Cod and Chips,.... To DIE FOR! I bought 3 and had 1.5 and my other half is eating the other 1.5. Fabulous, crispy batter, tasty, home made tartare sauce and it was just like we had in England back in April 16. 10/10 If you have not tried cod then ask for their Cod and Chips you won't regret it. October 17 stopped going because they would not answer their phone and I like to order before finishing work.
Delicious fish and chips but ovoid on Good Friday. Orders were cooked at random. I would have no problem waiting if they were in cooked in order. They were extremely busy on that day. After two hours when I asked how my order was going, I was told that they hadn't started it yet. I had paid for my order. They offered a refund. I declined the refund and walked out. Orders after mine had already been completed.
Not union jacks anymore..flaked n fried. About the only place in the valley that cuts fresh potatoes for chips...grown locally and quantity of all sizes is huge. Souvlaki,burgers,steak sangers.. all quality and flavorful Unique take on potato cakes and his chicken range
Hamburgers very nice. Cod cooked to perfection. Hand cut chips oh my. Will definitely be back yummo!
Stopped in on the way back to Melbourne. The Barra was beaut. Top notch batter, and fair dinkum size. The blokes there were friendly. Medium chips was very generous, too big for the two of us.
Only been once since new owner have taken over, interesting concept of traditional English style fish & chips, neat, clean, tidy, staff good, great Hambergers
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