Tweed Heads, Australia
Wharf Central, Suite 39, Level 3/75 Wharf St
N/A
+61 1800692464
We had been with Care Connect for over 2 years and have been very disappointed with their overall service , they were at times disorganised in not returning calls etc, they lacked compassion sometimes where needed. Their fees are so inflated yet they claim to be a non profit organisation. This system of Bronze, Silver and Gold level is just to charge you higher fees. Before you decide to make CareConnect your provider, look around as there are so many good ones in this business for the right reasons and zero EXIT fees and just a small administration fee and thats it. Don't even think they rate 1 star. We were very disappointed and sad that the Health Minister lets a provider get away with such high fees and taken advantage of with the most vulnerable people in our society today, the disabled. We do not recommend care connect at all.
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