Jetpets

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Tullamarine, Australia

jetpets.com.au
Transportation service· Airport shuttle service· car accessories store· pet store· Pet moving service· Pet boarding service· Pet care service

Jetpets Reviews | Rating 3,7 out of 5 stars (8 reviews)

Jetpets is located in Tullamarine, Australia on 64 Lambeck Dr. Jetpets is rated 3.7 out of 5 in the category transportation service in Australia. Jetpets Animal Transport are Australia's leading pet travel experts and worldwide service provider for transporting pets

Address

64 Lambeck Dr

Phone

+61 1300452115

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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Tracy Olberg

A huge and heartfelt thanks go out to Natalie and the team at JetPets!!! They were absolutely awesome in getting our two dogs and two cats from Cape Town, S Africa, to Christchurch, NZ, despite flight cancellations and reschedules due to the Covid crisis. Even at the most dire of times, when their second flight was cancelled outright, we could rest well, knowing that our moggies were being cared for by the top-notch team, and we were kept up to date with what was happening. My biggest fear was that our 'elderly' mini Schnauzer, who is diabetic, would not travel well, but she was delivered to us on the 'other side' in fine form. having had competent staff on hand to administer her insulin as needed. I would not hesitate for a moment to recommend this company to anyone who considers their animals "family", and want only the best care and attention paid to them as they travel the globe. Thank you again Natalie - you're a star!!!

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Chanelle Malcon

We used Jetpets to transport our Chihuahua cross from Melbourne to Auckland during COVID. Cindy who helped us with the booking and Jeff who picked Mischa up on the day were super helpful and friendly. The whole process was professional and timely and really put our minds at ease that our dog was well cared for. We even received a report card with pictures on the day of her departure which was a nice touch. Thank you to the team for getting Mischa home safely!

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A Jane

We used Jetpets for transporting our beloved dog from Melbourne to Perth during Covid-19. Tammy was a pleasure to deal with and made the process easy. We also liked the added touch of text message updates :) Thank you team!

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Arjan Regtien

Worst customer service if ever experienced.

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Emily Meyer

My experience with Jetpets was amazing. I dealt with Kate Bradley she made the whole process stress free, she answered my thousands of questions and assured me my two furr babies would be okay. The portal was really easy to use and a great tool to track what needed to be done before their flight. The mobile vet that came to our apartment was very thorough and quick. The pick up service was amazing and made everything so easy. I even received photo updates of the kitties before their flight. Our cats arrived safely and are now enjoying their lives in NZ. Thank you to Kate and the team at Jetpets!

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Connie Blanco

Very poor communication and customer service, paid 500 for my 7.5 kg Dog in its own cage from BNE to MEL. Found another provider offering pet transport for the return and only paid 200. Will never use Jet Pets again

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Karen W

Staff friendly and ready to receive 18 mth old boxer dog on arrival. Hired a crate which was already in van so dog was loaded through back of van. Dog arrived safe & well in Perth after 1hr delay from Melbourne. Could track flight in real time. Service excellent but very pricey due to coved. All companies 3x cost of original flight in January.

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Suzanne Campbell

Wonderful service. Staff seemed to understand pet owners anxiety about putting or fur baby on a plane by herself. Can highly recommend.

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