Lismore, Australia
217/223 Keen St
N/A
+61266277999
Shockers. Had a car overheat and was taken to Trevan Ford for repairs. A week later and nothing. Went to pick up the car early one morning and one of their staff had decided to drive it home. Repairs were a cheap botch job at a premium price and not up to even a moderately reasonable standard. It took legal representation to have repairs done elsewhere at their cost. When I initially contacted the owner he said and said I've had problems his reply was 'I've had problems with you.' I hadn't even contacted him. Seems they have a lot of issues. Avoid at all costs.
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Would like to Thank Des for looking after us on our recent purchase, Des made purchasing our new vehicle easy and stress free. We live in Kellyville/Metropolitan Sydney which made it difficult to inspect the vehicle due to our busy work schedule, ended up purchasing the vehicle purely through negotiations over the phone, emails and "sight unseen" (obviously we were a little skeptical about buying a vehicle having not inspected the car but we couldn't be happier). They offered door to door service delivering our vehicle ahead of time exceeding all our expectation and collected our trade in (completing a 15 hour round trip from Lismore to Kellyville and then back to Lismore). Highly recommend the team at Traven/Northern Rivers Ford. I recommend anyone considering a Ford to touch base with Des before making a final decision, Des had the best trade in price and did a great deal on the purchase price of the new vehicle. Also want to thank Mal for giving us a rock bottom deal on the finance rate, Mark for looking after the trade-in and coordinating the delivery. Old fashion country service which you just don't get in the big cities!
Best Ford dealership I've ever had the privilege to use, nothing ever seems to be a problem for the fantastic team they have.
Super helpful staff. Lovely people, highly recommend
AKA Northern Rivers Ford and Frizelles Motor Group. Their NRMA Service is disgraceful. On the premium NRMA plan they took over 24hrs to get a tow truck to my car which was broken down less than 25km away. Complete Muppets. They should definitely lose the NRMA contract. Frizelles Motor Group don't look after anybody (Except themselves).
Absolutely awesome experience. Matt was super professional and lovely. They were even decent enough to give me a free courtesy car for a whole week when I wasn't entitled to one through my insurer. Highly recommend these guys!
Knowledgeable and friendly staff. Sales team aren't pushy, but helpful. Service department is consistently great.
Bought our Ranger here two years ago. Helpful staff as Trevans, and now owned by Frizelles, the service seems just as efficient.
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