Traralgon, Australia
158 Argyle St
N/A
+61 351746234
In-store shopping
Marz and the staff have been fantastic to deal with. We had a huge office wall installed exactly to our requirements. Marz was the only shop-fitter who actually listened to what I wanted and needed for the office. Installation was seamless. Highly recommended! Excellent customer service!
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Yes, second job for me and top class workmanship every time. Very reasonable price. Installers were first class and left the place spotless. Very impressed and can highly recommend.
Absolutely shocking service! Would not recommend!! We had outdoor glass windows and doors installed and the whole process from start to finish took over 6 months to complete. There were some delays with COVID but most of the delay was due to staff incorrectly installing products, forgetting to order the right products and ordering the wrong size flashings etc. We also found their customer service terrible with the staff often being rude and dismissive of our concerns. Think twice before choosing this place. EDIT in response to Marz glass reply: The issue with the uneven concrete was never discussed with us. Plus the orders are custom built aren't they? All the delays were blamed on the manufacturers and COVID, however we had to ask you to fix multiple issues such as the windows moving inches in the wind, exposed sharp metal in places, flashings that were not secure etc. We were never prioritised to get these things fixed and would often have to wait weeks for someone to be out our way. I did contact you with a very long detailed email prior to the job being finished. I never received a reply! My husband was "happy" because our son could no longer cut his feet on the exposed metal on the doors after it was finally completed. He was not "happy" with your service especially after having to call you daily in order to fix the job in the first place. Marz himself was never interested in discussing the issues with us. Very disappointing.
Eager to help but won't cut your own glass. Supply and cut makes their cost fairly expensive.
Wonderful service, I recommend these guys for anyone looking for a glazier
Marz and the staff have been fantastic to deal with. I Highly recommend to anyone looking for a glazier. The staff were professional and friendly and I could not be happier with the job or service (window replacement, security doors, a window and splashback). Thank you all
Second time I've used this organisation and I can highly recommend. First class service, arrived when they said, fixed the window quickly, very personable and efficient and competitively priced.
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