St Leonards, Australia
207 Pacific Hwy
N/A
+61 611300888870
Wheelchair-accessible entrance
Joseph was unequivocally rude and unhelpful. made me repeat the my place of work 3 times, then proceeded to state 'I've just never heard it before it doesn't sound like a truck company'' (even thought we have been put through via option 1 passenger vehicle) then proceeded to put me on hold before hanging up on me. maybe there a government agency. that might explain it.
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Website login never works. Need to call up to get account details. They need an app to make it easier to lodge expense claims and access account info.
Had the misfortune of having to deal with this company as my employee uses them. To say they are unprofessional would be an understatement the way the so called "Relationship Manager"spoke down to me was nothing short of appalling, i can only assume that he is new to the workforce and doesn't know how to respond to the paying customer. Would strongly advise against the use of this company as they seem to find ways to make massive charges for damages that according to their own brochures are acceptable, and when you questions this with them if the vehicle is sold you are told the matter as been "put to bed". In short Unprofessional, rude and Condescending
Terrible company to deal with, probably the worst customer service ive seen this side of the computer screen. After leaking my data to a 3rd party without my consent they proceeded to continual exceed my disappointment by not answering emails or answering with follow up questions being left unanswered. Seriously would not deal with them unless completely necessary (and i wont be dealing with them again).
Toyota Fleet Management provide excellent service to allow for the smooth running of our fleet account. The team at TFM are always willing to assist with any question or issues we have, whether big or small. TFM serve our business units across Australia to ensure all our drivers, regional or rural, have a positive experience with their leased managed vehicles.
The team at Toyota Fleet Management (including Chatswood Toyota) are extremely professional and friendly. They strive to understand the business needs of their 'guests' and go above and beyond the call of duty each and every time.
Jessica S-J is the shining light of this company. I have been left in the dark by others but I have now seen the light
Very poor customer service and the manager even doesn't know how the Fuel GST and Expense GST will be credited to your novated lease. When I emailed him, he said i will find out the answer for you but still he couldn't it more than 20 days. is this really good skill as manager position required..?
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