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Tom's Appliances.

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Richmond, Australia

tomsappliances.com.au
Appliance parts supplierAppliance repair serviceAppliance storeAppliances customer serviceSmall appliance repair service· Appliance parts supplier· Appliance repair service· Appliance store· Appliances customer service· Small appliance repair service

Tom's Appliances. Reviews | Rating 3.4 out of 5 stars (8 reviews)

Tom's Appliances. is located in Richmond, Australia on 646 Bridge Rd. Tom's Appliances. is rated 3.4 out of 5 in the category appliance parts supplierappliance repair serviceappliance storeappliances customer servicesmall appliance repair service in Australia.

Address

646 Bridge Rd

Phone

+61 394292459

Service options

DeliveryIn-store shopping

Offerings

Repair services

Open hours

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Cath

Excellent experience! I dealt with Nathan of Tom's Appliances in purchasing a Close Comfort air conditioning unit. Right from the first phone call everything was great excellent and prompt communication, good product knowledge, friendly and helpful service. Very happy! Thankyou.

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Brigida Veritas

Not recommended.

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Martin Rowe

I took my washing machine in to be fixed in July. Dealt with a really nice bloke. Told him no rush. After 3 months and no word, I popped into the store to see what was happening. Obviously Covid had slowed things down so I was very understanding. After 4 months, I call them and find it hasn't even been looked at yet and they will call me back tomorrow with an update. More weeks go by and still nothing, so I call again and the same theme plays out. Finally after 6 months of waiting and still hearing nothing back I call them and am informed it will be 550 to fix and this does not include the 70 I paid for them to have a look at it in the first place. I could pay the money or they will dispose of it for me. I might as well buy a new washing machine. Not impressed with these guys at all.

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Benjamin Field

Honestly could not have dealt with a nicer and helpful guy. Even during hardcore lockdowns Nathan still did everything he could to give advice and have spare parts delivered same day! Extremely gratfeful for his service and commitment to the customers needs

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John Venusti

Just had service completed by Tom's Appliances. The appointment was set for Friday morning - we all know what that can mean. But Tom's came promptly and quickly ID'd the problem, which required different people. I though for sure my nightmare was just beginning. But no - Tom's quickly had the required people on site. However, then it was an issue of needing a part. "Oh no - here we go" I thought. Again, Tom's came through - had the part back on site and replaced well within an hour. The whole time, every person was friendly, knowledgeable, and totally professional. An absolute pleasure to have work in my house, especially during these times. I can't rate them highly enough!

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Peter Rogers

Service, assistance, knowledge and advice was outstanding and Nathan could not have been more helpful. Highly recommended.

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Pablo Weaving

Recommendish. Impressed with qualified staff. I was only chasing a medium voltage fuse and Nathan spent over 1/2 hr reading the appropriate circuit diagram, manuals, making phone calls and also gave me valuable safety advice. The next day he checked a photo I'd brought in and confirmed a query I had re fuse connection points. So I was spared money, time and angst. But it turned out I needed to get repairs done. Spoke to secretary. She promised lots, but never did follow up on a simple confirmation. This cost money, time and angst. So gladly paid hundreds to another repairer. And the fuse - it was ditched to allow for the genuine article. Strange old world.

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Jo Evans

Wow - what a great team at Tom's Applicances. Nathan was really helpful with sourcing what we needed and the 2 guys that came out to fit the new oven and hood were really professional and helpful. I could see they were taking care and time to do a really careful job. Thanks.

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