North Geelong, Australia
22 Hume Reserve Ct
N/A
+61 1300 366 684
i came home and my postie was not there bad compony 1.0.10
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People confuse the staff's on sight limitation with a nation wide company structure. Thanks for the service. Efficient and helpful. Saw someone trying to put an object, way to big for their hatchback, in their small car and then abuse the staff. I feel the bad reviews come from foolish people who experience delusions more than they come from people working their backside's off for 8 hours straight. Good job. Thanks for the service Toll
Customer Service states that my Package has been delivered. I haven't received it. Not even so much as a card to say they've been and after speaking to them for a few minutes, the Rep says we're not in the same Country so I suspect their 1300 number is Premium, or it could be that they're Liars and Thieves.
I have been home all day, no one knocked on the door, no one rang the doorbell, then my sister comes home and hands me a "Sorry we missed you" card from Toll that they left at my front door, and it said they came at 4, even though it was only 3:20! They had time to fill out the card but apparently not enough to place my parcel at the front door! So disappointing, i requested a redelivery and i hope it's not the same event. Absolutely appalled.
Hi guys, Exceptional service. Detail tracking, like really detailed, almost down to when driver was stopping for lunch. Quick postage and very reliable. Thank you so much
Disappointed in the non delivery of a package from JB Hi Fi via Toll. Card was left and there were 4 of us at home! Come on Toll, please knock louder and give us a chance to open the door. I looked at cctv and there were only 3 small knocks before the card was left and they were gone! It would also assist me hearing the knocks if you turned the truck ignition off!
I have tried to call several times, call has dropped out when connected, online system came up with unable to upload page. All in all it has been a really poor experience. When I finally spoke with someone, they were helpful, but the effort to get this far has been frustrating. I would not use this service if I needed confidence a parcel would be safely delivered in a timely manner.
Still waiting for my parcel. Left a card, tried calling for re delivery and the woman on the phone was not helpful at all! Im extremely angry! Made me miss 2 days off work waiting around and looks like I am going to have to do the same tommorrow!!! Get your act together! Useless!
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