West Gosford, Australia
4 Nells Rd
N/A
+61 243208200
a nightmare and when they loose and package for a week they Lie about it until they find it and them blame it on the sender. took us over a week and a half for a delivery from Brisbane to Newcastle and it sat in the Brisbane depot for OVER a week
like
ORDERED A QUANTITY OF FIBREGLASS GRATES ON A PALLET FROM CAMPBELLTOWN TO BE DELIVERED TO MY ADDRESS ON THE CENTRAL COAST. I HAD A HIAB ON STANDBY ALL DAY AS ARRANGED ,TO UNLOAD THE PALLET. DELIVERY DID NOT ARRIVE. PHONED TOLL , AND WAS TOLD IT WAS TOO BIG FOR LOCAL DELIVERY AND I COULD COLLECT IT MYSELF. NEXT DAY HAD TO HIRE ANOTHER TRUCK WITH HIAB TO GET IT TO MY PLACE. ADDITIONAL COST ???? 400 .GST. THE CONTRACT I HAD WITH TOLL VIA THE SUPPLIER WAS DOOR TO DOOR. WHAT EXACTLY SHOULD I THINK OF TOLL?? I THINK STRIVING TO BE REALLY ORDINARY SHOULD DO IT.
Driver just leaves unable to deliver card in mail box. No attempt to knock on door. I was home all day. I needed this delivered yesterday. I called toll at 9am today. It is now 3:30pm i and i called again and i got the same answer both times, they dont know where my delivery is, they will get back to me. Still waiting. What a discrace, poor excuse for a courier company.
Not a good experience. Had to go to depot to get my goods. 7 days Sydney to Central Coast and still didn't deliver it.
12 HOURS TIME FRAME TO DELIVER! TOOK TIME OFF WORK, NEVER ARRIVED!! TOLL GROUP COMPANY HORRIBLE RECORD EVERY TIME...
No response about my delivery, they didn't even deliver my stuff and wanted me to take it from their depot.
Terrible delivery, the consignment no. isn't working for my package that they could've just left there but they had to take it to a collection point, and i'm not even sure if they brought to the nearest collection point which is here because my consignment number hasn't been applied yet overall. Toll is a stupid company that should've died years ago
Absolute Hopeless Company! Second time using them and they lost my item AGAIN!!! Don't recommend using them if your transporting unique and irreplaceable items!
Deli
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