Wallsend, Australia
130 Newcastle Rd
N/A
+61 249511184
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Recently had a bull bar fitted to my Ford Ranger. Communication from staff is horrible. Had to wait 4 weeks to have it fitted only to for them to cancel on the morning of (on my way in to drop the car off). Was then re-booked in, 3 weeks later!!! When i arrived for this fitting, there was no apology or mention of the inconvenience of the wait. Just got "mate, we are really busy". Now i'm looking forward to spending thousands on my Ranger, elsewhere! I don't normally do the review thing... but these guys are horrendous.
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These guys are the best in the business around Newcastle. Micheal, the owner took the time to hear what Nicole and I wanted when piecing together our new tourer. Throughout the 3 week build process at his shop he was flexible to our needs and changes. He also helped us save money in the build. The attention to detail by his employees in the office and workshop is second to none with excellent after sales service. Keep up the good work. Chris & Nicole -@dtour4x4
Very helpful staff, Good communication, When you don't specify know what your looking for..
Best 4wd Shop in Newcastle. Massive range of gear but the reason I'm writing this review after my first visit to the store today is because they took the time to answer all my questions and gave me great advice. Highly recommend seeing Dave and the team at TJM Hunter Valley for all your 4wd needs
Good service and helpful. Lads fitted a 2' Lift kit, bar and winch. Very happy and will be back for any other modification to my 4x4. Good work lads
Customer service wasnt equipped. I produced my tjm shock with a issue, leaking oil and making clearly unhealthy noise. I was told to drive away! No safety inspection of the vechile or any duty of care. Bring it back on a tow truck for you tjm.
After booking in for a bull bar, side rails and side steps on my ute I arrived on the agreed day and time to find they had not booked it in. Luckily they had the parts available and still did the job. The bar lasted 3 years before the rails and side steps rusted out and were buggered... I tried to see about warranty and got told to bring my car in so they could have a look at it. The fella I dealt with was the most rude and arrogant person I’ve ever met. I have never been so disgusted in my life and I will never buy Tjm gear or shop at a Tjm store again. This shop is an embarrassment to all 4x4 accessory shops in the area. Still haven’t received my warrantee claim a year later and have now decided not to worry about it after being stuffed around for this long. Do not shop here.
Not happy because I don't have a forwheei drive don't won't my custom
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