Alice Springs, Australia
71 Hartley St
N/A
+61889529999
Just remember to ask for the ticket to get out the Airport carpark. I think we were the second or third that had to remind him.
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Went here here with the idea of cancelling my current rental vehicle and continuing my journey with Thrifty, I asked to talk with the branch manager, I found him to be rude, arrogant with very little professional behaviour, be weary renting a vehicle here.
When I booked our car, I was told it would be 454 but was forced to pay about 1000 on arrival after they whacked a heap of hidden costs on top. Absolute scam of a place. They give you false prices to book and then throw surprise fees on top because they know you don't have any other choice. This was only one of the problems we had because of this place. Sent an email to complain and was sent an automated apology. Don't waste your money.
Had quite a few problems initially. Ran out of the class of car I had reserved, and paid for in full in advance. Took a couple of hours to resolve. Shocking way to start a short break away.
useless and rude staff .
Great deals on cars when you book through the NT tourist information center.
Would not allow us to hire car to take from Tenant Creek to Darwin without a return to base fee but when enquiried about taking it to Alice Springs no mention of return fee. The agent at Tenant Creek didn't have costs of car hire but because we were caught in a difficult situation we took the car. Again, no mention of return to base fee but agent was happy since too many cars were at her base. Took car to return to Alice Springs and was told of a 750 GST fee!! The man serving us was rude and had no concept of customer service. Though nothing in writing was provided that there was a fee, after 20 mins of hearing him yell and carry on, we agreed to pay half the cost. My wife practically in tears with his belittling and calling me a liar. Worst experience ever. Never using Thrifty again unless we hear from someone who can make this right!
Prices need to be stated correctly from the begging. I called last week & wasn't told there was a Bond. I try to hire this week & all of a sudden there's a Bond. Not good at all.
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