Thomastown, Australia
190 Settlement Rd
N/A
+61 394645675
If I could put 0 stars I would. Absolutely disgusting service. The woman we dealt with was clearly high. I have never received my deposit back. Absolutely disgraceful work on their end. A 75 rental turned in to 500 because of their un organisation to return my deposit.
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Not happy with their performance. Booked an 8t truck a month ago, only to be called this morning to say no trucks are available now. They did not seem to care about the situation they left me in. I had 5 guys and materials lined up for two weeks work and we need to get the materials to the job. I finally found another truck at Hertz after ringing around all day.
Tried to hire 7 seater for xmas day,only to be told because of hi demand 7 seaters can only be hired for 7 days minimum. What a RIP of
Friendly staff, great rental prices.
Example of a business operating with little competition. Billed me twice for the same rental truck then made me wait a week for the 400 deposit return. If you have an other option I suggest you use it, and not Budget. Staff failed to explain billing. Poor overall.
Everyone Put you on hold and never come back ... when they say “ can you hold for 1 min” .. then better hang up try somewhere else
I honestly can’t be bothered going into details but BILL the manager is one of the nastiest, narcissistic, rude, and unprofessional manager I have EVER come across. There were TOO many things to say that I cannot put into a short review. I’ll be going ELSEWHERE until BILL THE MANAGER IS FIRED AND DEALT WITH.
Used them through racv. Easy and quick process
Deli
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