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Thetford Australia

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Somerton, Australia

thetford.com.au
Portable toilet supplier· Consumer Goods· Manufacturer· RV supply store· Truck accessories store· Construction & Manufacturing· Manufacturing

Thetford Australia Reviews | Rating 4 out of 5 stars (8 reviews)

Thetford Australia is located in Somerton, Australia on 130-132 Freight Dr. Thetford Australia is rated 4 out of 5 in the category portable toilet supplier in Australia. The Thetford story all started when Mr. Frank Sargent (US) invented a camping toilet in the early sixties, which would be the base of our world-famous Porta Potti. We did not only invent the Porta Potti, Thetford is also the first manufacturer and inventor of the Cassette Toilet, which is now being used in most of the RV’s world-wide. Next to toilets, Thetford is a global leader in RV Refrigeration, Cooking Appliances, Service Doors and Toilet Care Products. Thetford has 1000 employees world-wide, including 15 in Australia. We supply from our local warehouse in Melbourne to most of the Australian manufacturers.

Address

130-132 Freight Dr

Phone

+61 393580700

Company size

11-50 employees

Headquarters

Somerton, Victoria

Founded

2006

Accessibility

Wheelchair-accessible entrance

Open hours

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Ross Midgley

In my opinion Thetford provides some of the best service and support I have ever encountered. I rang them with a problem with our Thetford Toilet. Not only did Ian (customer Support) solve our problem, he provided us with a more then generous solution. I especially enjoyed his sense of humour. Thanks again Ian for your assistance. This was indeed excellent customer service with a smile. Kind Regards, Ross and Mary

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Linda Wolsley

We have had our caravan for a little over 5.6 years. The first fridge did not work correctly for the first two plus years. It went for repairs approx 6 times and left us without the use of a fridge on many occasions. During this time under warranty we had to pay for one repair ourselves as Thetford neglected to provide paperwork to repair department. Finally the fridge was replaced by Thetford and then three years and 6 weeks later the fridge packs up altogether. I rang Thetford and told from description it wouldn’t be able to be repaired. Then they said, it’s six weeks out of warranty so there is nothing we can do to help you. You will have to replace at your own cost. Two fridges in five and half years is totally unacceptable. Over 3700 to replace. Thumbs down to Thetford.

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Leo Allen

Thetford provides some of the best service and support I have ever encountered from any organisation. Ian (Thetford Service Dept) is knowledgeable, understanding, and especially helpful. The Thetford toilet is a very good product, and backed up by this service, you can't go wrong in my opinion.

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Gary Kidgell

Friendly staff member and great technical help. Is a pleasure to deal with people like that.

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Robert Robinson

Thanks for great Service Ian. Also for sending me operating Manual for my fridge. Great Product and Service. Thetford.

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Ranjan Perera

Highly recommended . Very good sales staff and helpful. Thanks Ian your the best

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Colin Kirby

I would like to thank Ian Carter very much for taking the time to help me with my fridge problem I could not have asked for more

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Colin and Dolores Blatchford

had trouble with lights flashing on fridge,i could not lock it onto any power source, spoke to IAN who talked me through the setup procedure several times until i did it right .such patience!!, thank you IAN well done.regards COLIN BLATCHFORD

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