Sydney, Australia
The Dymocks Building, 15-17/428 George St
N/A
+61292328445
I went in to the store and there was around 5 customers including myself browsing. I asked to try on a wig and I was snapped at by the young lady in the store that it was two wigs per person that I am allowed to try on. I tried on two and was asking about one of the styles in the box when the owner came to me and yelled at me that I will not be allowed to try on anymore. I was merely asking a question about one of the ones in the box about the length not wanting to try it. I was further harassed by the young lady who works there again being told the same thing even though I was advising them I wanted to purchase one of the ones in the box. It was such a terrible experience for me that I burst in to tears as I have never been yelled at or harassed so much that I felt I was a criminal for merely asking questions to people that work there. These wigs are not cheap and if I am paying 85 then I want to be able to ask a question without someone abusing me. I will never use this store again and would never recommend this store to anyone. There are much better customer friendly stores in Waterloo if you need a costume shop.
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Great store with huge range in all price ranges, very well informed and professional staff i had lots of fun trying on different wigs in the store!!
Great place to do business with. Helpful people. Very professional. Real people with a high regard for customer service.
Staff who are both helpful and passionate about what they do, makes getting help and costume ideas easy.
Large range of custumes and accessories such as fake blood is offered here. It's a bit pricey but does have everything you'd need for a Halloween or dress up party.
Fantastic shop, great outfits and Tanya is extremely helpful! The Stormtooper outfit definitely stole the show!
Friendly, easy-going customer service, and great range of costumes and props. Will be back for sure!
They could really work on their phone customer service. Very curt, and annoyed lady answered the phone.
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