Maitland, Australia
560 High St
N/A
+61249392000
I attended the Emergency department 4/4/21 at around 5.30pm. I forgot the ladies name at the front waiting bay but she made sure everyone was well looked after and individually checked our wait times, she was amazing.. then nurse and Dr Juliet who looked after me were both so amazing tonight, thank you all so much. I expected to wait alot longer tonight but was surprised with the wait times, aswell a staff member would check in on us almost every 20 minutes or so. Thanks Maitlamd hospital!
like
The ER wait times weren’t too terrible (2 hours) but that was also in possibly the quietest times of the day (10:30am Tuesday). My constructive critics must is to make sure the receptionist actually knows what she’s talking about or she can come across as rude. She laughed at me for coming into the ER, looked at me sceptically, and said I probably won’t even be admitted. I needed up staying 4 days and needed surgery that day. It quite annoyed me. All the nurses were so nice, always making sure I had everything I needed. There was, however, one nurse who wasn’t the nicest. She put in my Cannula into a nerve and got mad at me when I was crying when she ripped it back out and blood went everywhere including on my own personal blanket. (It was freezing and they never give you enough blankets). She blamed my crying on anxiety and not the fact I was in extreme pain. When it comes to the food, I do not recommend ordering anything from the hot menu unless you like tasteless watery mush. In my top rated was the tomato soup and the egg mayo sandwiches. All of the desserts of course, were great. Even the lunch ladies were super nice and formed a personal connection with me. The beds are amazingly comfortable and I had the best sleep I’ve had in months there. Overall, it felt like a mini holiday, even if I was recovering from a surgery haha. Best part; walking out after all my treatments and medications and not having to pay a thing. Thankyou Medicare!
Had to go to the emergency Department today, we had been waiting about 2 1/2 hours when a beautiful lady named Bernadette who was the "Patient experience officer," never heard of this before, however, what an angel, she informed us where we were up to in the que asked me if I would like tea or coffee, made sure we were comfortable , did we need anything else, I just want to say, This lady is the best thing that has ever walked into the Emergency Department, bless you Bernadette you are a God send
Emergency 5 stars, when I've presented myself as a proper emergency it's been a positive experience. Addison clinic 1 star, turn up 30 mins early and have never waited less than 1.5hrs for my appointment. So frustrating when you have to go to work after.
Appalling behaviour from the rudest triage nurse ever disgusting wait times with a sick child especially when she has had temps on and of since last week been to hospital 3 times and still can't give an answer to what is going on. triage nurse is not a doctor and shouldn't think that she is one if we could get into our gp we wouldn't be there make you feel like you are wasting there time
The hospital is having to cope with more and more patients in emergency as Drs are booked out for weeks in advance we got triaged on arrival then seen nurse who took bloods established needed medical attention asap but had to wait for a bed to be cleared in Emergency area so drip with potassium given and she chased up a bed took about 1/2 hr but once stable wait until 2 am to get a bed in a ward got discharged 2 days later as improving but not ok as they needed the bed for someone else couldn't praise staff enough the emergency waiting room was full the hallways were full people who weren't emergency pursay were sent to another section where they were process as well
My wife and I have been patients at this Hospital on several occasions and have always found them to be compassionate and professional , have also noted some less than pleasant members of the public.
Lovely caring staff when hubby was sick thank you for all you do
Deli
The best companies in the category 'Deli'