Tamborine Mountain, Australia
10 Macdonnell Rd
N/A
+61 755453452
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Loved the whole experience. Great staff and great product. Beautiful location. Yummy.
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Beautiful shop. Great tasting menu and experience. Thank you :)
Such a lovely place, with a great atmosphere and really tasty liqueurs, highly recommend the Lilly pilly Gin
I couldn’t ask for a better experience... Not only it is such a gorgeous place, not only there’s so many products in various tastes and sizes to choose from, the alcohol is just beautiful and made with passion, but the service itself made our day. The English gentleman’s advices were straight on point, he was very knowledgeable, kind and just unbelievably hilarious with the jokes. So happy with what I got - will make such a fine addition to my collection. Hope to be back soon!
Bloody Ripper!!! Too much to taste in one go. We picked up a bottle of Musk & Wattle Toffee Liquor. But I can highly recommend the Absinthe & Ginger-Rhubarb Gin.
A nice distillery with a great tasting selection. The place feels nice and homey. We spent a fair bit of time looking around and having a tasting. I'd recommend a visit. There are plenty of parking on-site when we visited. The only reason for taking one star off was because a couple of staff members weren't friendly when we visited. One was blunt and seemed like she didn't want to help when asked questions. Another questioned a friend of mine when she tried to use the toilet and went to explain that it is illegal for outsiders to use the toilets when we had a tasting there.
Great atmosphere, Miranda and Camille are lovely oh and the alcohol is nice to!!
The products at this place are really good and make great gifts. I've visited several times over the years with visiting interstate family members, most recently on Xmas Eve, 2020. There are a couple of reasons for knocking off two stars. First is the service. I've visited twice at the new location, and compared to the old location there just doesn't seem to be any sales effort at all. At the old location, when paying for a tasting, staff talked you through each product, which really added to the experience. On our most recent visit, after saying we'd like a tasting, the staff member disappeared for a couple of minutes. She did not stay to talk about each product once poured, and disappeared again between tastings. And we were the only customers there when we arrived. We waited several minutes for her to reappear in order to buy something. I think the service has really gone downhill since the move to a bigger shopfront and it isn't the enjoyable experience it once was. Perhaps the training has been limited, and the new employees lack the product knowledge of the previous sales staff. I really hope this improves, so the service matches the high quality product, and my enthusiasm for bringing visitors here is reignited. My second complaint is that the tasting fee (8 for 4 products) is not waived if you make a purchase. Wineries that charge a tasting fee usually waive it if you purchase something. My brother bought a bottle of ginger and rhubarb gin (69) but still had to pay the 8 tasting fee. How about waiving the fee if a minimum purchase is made (e.g. 375ml bottle)?
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