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Sydney Sexual Health Centre

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Sydney, Australia

sshc.org.au
Medical Centers· Medical clinic

Sydney Sexual Health Centre Reviews | Rating 4.4 out of 5 stars (8 reviews)

Sydney Sexual Health Centre is located in Sydney, Australia on Level 3, Nightingale Wing, Sydney Eye Hospital, 8 Macquarie St. Sydney Sexual Health Centre is rated 4.4 out of 5 in the category medical centers in Australia.

Address

Level 3, Nightingale Wing, Sydney Eye Hospital, 8 Macquarie St

Phone

+61 293827440

Amenities

Gender-neutral toiletsToilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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Todd Le

So my appointment got mixed up and was booked on the wrong day and I really needed to see a nurse, but I was told to go home as they weren't doing walk-ins (everything was done extremely politely with great customer service and manners). However, Ruth, one of the nurses at the time, saw that I was in a predicament and came the rescue as one of her appointments finished up early. She was extremely helpful, and even though her day was already jam-packed, saw me anyway. Above and beyond.

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Rafael Monteiro

Amazing staff, very discreet and polite, everyone makes me feel comfortable! Place very well equipped!

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Subra Subra

Called for an emergency situation and was offed an appointment a week from now wow

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Antoine M

Approachable and sympathetic staffs here. It's recommended to make an appointment. It normally takes up to 15 minutes wait and they recommend to arrive at least 15 minutes before your appointment. Normal procedure is for you to fill in your details using a touchscreen monitor to confirm your appointment. But if no appointment, they still allow it but might take a while to fit you in. They are very friendly, polite and helpful, from the reception staff to nurses and doctors. There's a lavatory. They also offer free condoms if required. They open Monday to Friday but notice that Wednesday is appointments only and they have shorter hours. This clinic is inside Sydney Hospital and Sydney Eye Hospital at Macquarie Street. There's a café in the centre courtyard and a pharmacy as well. They provide unbelievably stupendous services.

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Bethan Strange

Tried to book an appointment for my partner, as I have done multiple times before, only to be told by the nurse that they do not feel comfortable speaking with me and it would be a breach of policy. Your policy has already been breached. My partner needed a follow-up for administering of medication, for which he has been to the clinic multiple times prior to this appointment. I have booked those appointments previously on his behalf. Allowing something in one instance, and then denying it in another is extremely poor customer service, and there is absolutely no sense of discretion. I work as an administrator in a health facility, and we use our discretion in every case. Some of our patients cannot make calls due to scheduling restrictions, some do not have access to a telephone, some cannot speak on the phone. How many patients have you turned away and refused to assist? My partner has had to take time off work for prior appointments, only to be turned away at the door because the nurse had already 'gone home'. My conversation with the nurse today has set an astounding precedent for a health clinic. Extremely poor service.

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Timothy Olliver

Called today and spoke with a male nurse. Very rude and displayed a complete lack of empathy for my situation. My partner also called and received worse treatment which I suspect is because he is a foreigner. This is disgusting. I would like someone in charge from the clinic to contact me back so I can speak about this further.

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Skater Brodude

Excellent service. Friendly and helpful medical and ancillary staff. Cannot recommend highly enough

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Darnisha Malki

Wonderful experiences when dealing with doctors or nurses in person. But have had a couple really bad experiences on phone either checking results or to cancel an appointment. They need to focus on listening and allowing people to finish explaining the purpose of the call before jumping in with answers and speaking over you in dismissive tones of speaking.

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