Sydney, Australia
Lower Ground, 84 Pitt St
N/A
+61 292336288
DeliveryIn-store pick-upIn-store shoppingSame-day delivery
Assembly serviceRepair services
Great service and pricing!! Had a great overall experience the staff was lovely
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I've done business with CX for many years, always helpful, knowledgeable and friendly with reasonable prices.
Give this place a wide berth! Technical competence zero. Customer service? Forget it. They simply can't be bothered. 'Technical Services guy' couldn't even be bothered to get out of his chair. Then laughed when I said I wanted a DVD writer to convert some old technology. Went up the road to Jaycar and all done in 5 minutes with some great technological know how supported by excellent customer 'interest' and service.
WORST SERVICE EVER. INCOMPETENT AND UNETHICAL STAFF. GO LITERALLY ANYWHERE ELSE. Basically: - Made an order online on Sunday with a 2-3 business day delivery time frame. - Called on Wednesday to make sure it would be delivered that day and was told there would be a 2 day delay. - Called on Friday after the order status will still 'Processing' and was told it had already been delivered... even though it hadn't. - Was told that the person who updated the order statuses and handles contact with Australia Post was away for the week and so no one's order status for that week was correct and no one's complete details were given to Australia Post. - Low and behold it turned out that the order had been delivered to the wrong address, and my email address was never given to Australia Post for them to give me delivery updates. - They also gave Australia Post the wrong delivery instructions. - The only shred of help I got from this business was a photo of the package in someone else's garage that I walked around the neighbourhood trying to find. - Eventually I was lucky enough to find it. - Decided to call the business to let them know and to make a perfectly reasonable request to have the 7 delivery fee refunded because of their part in the whole fiasco, after which they could seek a refund from Australia Post for the delivery never making it to the address. - Was basically told - TOO BAD SO SAD. JUST BE HAPPY THAT YOU FOUND IT AND GO AWAY.
Outstanding service and experience . They made a PC for me, they suggested the best components, the solid state drive, motherboard etc, when I researched each part, their suggestions were the best most reliable parts on the market, for what I wanted. Quality, speed, reliability. I compared everything, part by part to the major computer stores in Sydney. The price was right, and I have a superb PC.
Aris Xu has no hesitated i return the faulty usb type c -vga adaptor and willing to go extra mile to get me a working one.I recommend her good customer sevice
Was an effort to get out of the chair to serve so I went elsewhere and brought a 1500 laptop. Your laziness, your loss
Always very helpful, technically knowledgable staff, and pretty good prices. Couldn't recommend CX enough!
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