Bella Vista, Australia
8/1 Celebration Dr
N/A
+61 288830411
Quick and easy appointments and very knowledgeable and understanding vets. Our go to vet for Jerry. ️
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I called last minute for an appointment and was seen within the hour. Staff were fantastic! The vet was patient and perfect with our little lady and helped answer questions I had. Certainly no judgement in my questions or worries. Look forward to making you our main vet.
After ALOT of googling we finally decided to take our 8wk old kitten Natsu here for his first check up and vaccination, and as first time fur parents we were both (mainly me) nervous. Upon arrival we were greeted warmly by the lovely ladies at the desk, we did not wait very long, and the vet we saw was wonderful ,cheerful, polite and answered all our questions. Natsu felt so comfortable and at ease he didn't even mind the needle or getting his nails trimmed. Was not overly expensive at all and we felt price was fair for the service and treatment received. My Husband and I left feeling so grateful and with a very happy fur Baby after the treats the vet gave him. Thank you to the staff for making our first vet trip such a positive one.
Thank you to all the generous and beautiful staff at Sydney Animal Hospital. My home was affected in the Hawkesbury floods and I was able to leave my bunny Lulu in the care of their hands for a few days. Thank you for looking after her. You're care and professionalism does not go un-noticed :)
Have been coming here for a very long time, staff are always friendly and lovely. They take amazing care of both my dog and cat and make them feel comfortable. Highly recommend SAH Norwest to anyone!
I have been extremely happy with the health care services for my dog, aegi. He had luxating patella on his two knees and both knee surgeries have been done by Dr Sam Haynes who has been very kind, extremely professional, competent and caring for my dog. He rang me pre and post surgeries explaining aegis condition, expected prognosis, and how the surgery went for each time of the surgery (two knees were done at different times). With the first knee which was the first ever surgery for aegi, i was extremely anxious and had so many anxiety attacks about my aegis recovery hence rang the clinic almost once in every two days. All the staff were willing to kindly listen to my concern and provided answers to my concerns. As I was so satisfied with the care, Aegi had another surgery for his other knee, same by Dr Sam. It was so worth to drive 2hours for return travel (I chose this clinic based on google reviews after comparing 20 clinics and I believe I have chosen well the right clinic and right surgeon for my aegi!). Thank you so much for looking after my aegi well Dr Sam and staff at the clinic in Norwest!
My little lorikeet has 2 infections and requires multiple doses of oral antibiotics a day and I was very upset because I could not get him to take the medication.. I called the Norwest site and was immediately helped by the receptionist I was very upset on the phone and explained I could not get him to take the meds and I need help if they can assist me. They told me to come straight in and they would give the meds to him and no charge. They were so nice when I arrived and I was still quiet emotional and they were so understanding and kind. I will always Recommend the norwest site. The ladies that served me tonight were absolutely amazing!! You just don’t get that kind of care and understanding from any where any more. They were amazing!!! Thank you so much!!!
Post-procedure update call was provided during the day, good post-treatment advice was provided upon collection. all staff encountered were friendly, efficient and had a caring attitude. Very satisfied and will return !
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