Virginia, Australia
1/2043 Sandgate Rd
N/A
+61 1300 165 165
Staff were very friendly and helpful. Gave us a great discount on our colour-bond fencing
like
Will never shop there again. Cut to size roofing and carport were wrong, wrong!! 1. Our builder ordered UV see through patio roof sheeting cut to size ordered by tradesman. The sheeting arrived and was picked up. Upon opening at our job, tradie saw it was the wrong type. He returned the incorrect sheeting, reordered and 2 days later picked up his order again. Before he put it up he noticed it was the wrong size. Fed up with wasting enough of his time going back to the store twice he had to cut sheeting to length required, due to your stores stuff up. 2. Builder ordered carport materials cut to size of drawing provided. The men positioned all posts in place and guess what? The roof poles were shorter than ordered so the builder phoned Stratco and complained vividly. What a waste of time Statco? Shame of your inefficient staff who obviously can't count!!! 3. I forgot abouut our first delivery of colourbond fencing panels and posts plus bags of concrete before Christmas. Driver of delivery truck didn't drop off concrete that was on his load. We asked if it was ours and he assured us it wasn't. Later that day he returned with the same concrete. Hopeless despatch staff don't seem to communicate with warehouse. Stratco 3 strikes.......you're OUT!! We've had enough of incompetence.
The salesperson at Stratco Virginia appeared to know about the products, and helped me select same.
Great little store. Did me a great deal on a new shed. Very happy with it so I like to pop in now and again and by a few tools or bits n pieces and support their business. More personal experience than the "other" bigger stores so suits me fine. Give em a go
Website much more helpful. Went to store hoping to see more things on display but that was a waste of time. Will shop online.
Got no complaints the staff were friendly and helpful,and the range of stock was good
Good parking, staff were very helpful. Even though they did not have what I wanted the did suggest a couple of other places we could try.
Look at the other reviews they tell the story. Saw a product in their catalogue and went in store to purchase. Staff were adament that they don't sell the product. No apology when we showed her the product was in deed in the catalogue and turns out they don't stock it 'apparently'.
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