Archerfield, Australia
17 Boniface St
N/A
+61 1300 165 165
Good quality, good price, nice staffs( they really helped us to assemble )
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The sales person - Nathan Crook was awesome. Helped us order a Car port. Very friendly and great sense of humour. Definitely an asset for the company. Management should reward staff like him. Order no 77/368455
Promotions are falsely advertised for them to up sell products to customers. Customer’s be aware. Purchased a 4k outdoor Patio under a promotion and was told we were not eligible for a free BBQ so the salesman said if we buy a BBQ that day they would give us a good deal. A few months down the track we get a free BBQ cover for a BBQ that apparently we weren’t eligible for according the salesman once I called back he tells me we shouldn’t have gotten the free cover even though it looks like headquarters Stratco see that we should have gotten a free BBQ. The Archerfield Stratco store will tell you anything to buy more products. Customers be warned. Very unhappy customer.
Good service and very helpful staff my experience was as you would expect from a big business... But down to earth staff that seem to have knowledge about products...
I absolutely love the service here more than anything else in the store. For me the overnight roof sheeting cut to size service is fantastic. I had an emergency roof replacement the other day and to be able to get replacement sheets to size the next day was a winner. They must have a night shift team at the main factory processing the order for delivery to store the next day. I was a little disappointed in the lack of text message when the material turned up in store. I just went down to the store and the materials were there waiting.
Very helpful and knowledgeable staff
I went into the Stratco Archerfield store, and the lovely Naila helped with my colourbond fencing order I got it delivered, the entire process from ordering to the delivery was fantastic. Quality of the stratco fencing is brilliant. Thank you for the assistance.
Very disappointing. Went in to get some artificial turf advertised in the current catalogue. Apparently it's not carried in-store, you have to order it and it's cut to length in the factory. Ok, 'do you have samples to look at?', No. You're expected to order sight unseen. Wonder how many other advertised products are similar. Sorry, can't see myself going back.
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