St Leonards, Australia
Level 4/1 Chandos St
N/A
+61 292662600
This is a comment about Leanne Eardley..(a senior strata manager)....a recent appointment to our Owner's Corporation strata management....previously we had what I could not find the words to describe, years of .......then we got Leanne. A breath of fresh air and a desire to make things work and happen. Problems were addressed, things done in accordance with the legislation. Works were initiated, and conducted and followed up. Outstanding issues are a significant issue for any SC and a person who keeps on top of things is a delight. She is direct, professional and considerate. Her communication skills and promptness in responding are a delight...I deal with many other strata managers. Leanne ranks as one of the best ones I have come across, I hope she stays at STM for a long time. Perhaps I should not post this, as others may demand to have her look after them, but I am sure she will support us...... I will update this review as time passes. Regards Alan
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Very poor customer service, they refused to clean our windows and claimed that they cleaned this window a month before this picture was taken. The assistant community manager was not helpful and friendly at all. And her only reply repeated was: ‘The committee have noted your request but are unable to proceed at the moment.’ No more comments..
I am involved with three properties where STM is the Strata Managing Agent and can only speak highly of their overall performance. Leanne Eardley is the Strata Manager for two of the properties and continually offers a very professional service. She is knowledgeable of strata law and always provides reliable, informed, detailed responses to my queries. Leanne, with assistance from Deborah O'Brien, recently conducted the most efficient AGM I have attended. I certainly support and recommend STM and praise the high standard of Leanne's work ethic.
I deal with dozens of strata agencies and Strata Title management has proved to be the worst of the bunch, high staff turnover and deflecting of any responsibility and work load over very, very long periods of time.
Deborah O'Brien has consistently responded quickly to tasks that have arisen in the property management of my home. Her dedication to her work and consistency in the delivery of work orders has been phenomenal. She is a clear communicator and will help arrange what needs fixing.
BellMont first provided services to Kim, Community Manager at Strata Title Management, 12 years ago. We have since maintained a great relationship. We find Kim to be very responsive to all matters and extremely capable as she efficiently assesses the client requirements to ensure suitable briefs and outcomes for all parties. She appreciates consultants advice and always has the interest of the Strata in mind. We thoroughly enjoy working with Kim and recommend her to all!
Strata Title Management is a great company to have managing your strata plan. Very reliable, efficient strata company. I highly recommend them! Sarah Copley is the manager that I have had dealings with, and she has been amazing.
Siobhan has always provided us with excellent service and turn around times. A very pleasant person to deal with all all around. We are very grateful to her for all of her efforts to date. 5 stars.
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