Stepney, Australia
32 Payneham Rd
N/A
+61 881301222
Toilets
Wheelchair-accessible toilet
Went to see Dr Angela Moran for a consult and was very impressed with her prompt service, she sent me for an X-ray in the same building and saw me as soon as the x-ray was taken. She was very professional, friendly and compassionate about having two young children with me during the appointment. I have never experienced such quick, no fuss treatment at a medical facility before and found that having all the allied health services in one place very helpful. Will tell everyone I know to go there for injury treatments in future!
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Very Disappointed and would not recommend the Dietician. For an initial appointment I was out the door in less than 30min and hit with a 130 bill. I was looking for assistance in lowering my cholesterol through diet management. I had gone to the trouble of recording my diet history for the last 10 days, and provided a copy of my recent blood tests. I was asked a number of generic questions about my diet and lifestyle habits, but no measurements of my weight height and activity level. There were no goals set, nor a road map of any action plan to help me reach my goals. I wasn't even offered or it wasn't suggested that a follow up appointment to track my progress be made. I was expecting at a least a personalised meal plan tailored to my needs; goals which set out ways to achieve a healthier and sustainable dietary changes, and altered according to body needs and preferences at subseqent appointments. I was given this print out as suggestions for meals.
I can't speak highly enough for the fantastic nursing staff, chef's, reception staff and most importantly the surgical team. Mr Mathew Hutchinson, Dr Martin and Dr Chelsea. Over the 5 day stay for a hip replacement, the nursing staff treated me with the upmost respect and care, couldn't ask for better. The food I found to be restaurant quality with a fairly extensive menu to choose from, unheard of in hospitals, but I guess this isn't a hospital more like a high end care facility. Dr Chelsea was reassuring and knowledgeable as was Dr Martin, very caring. Mr Mathew Hutchinson is a one in a million Orthopaedic surgeon you'll ever come across. Brilliant mind excellent approachable personality, so lucky to have him do my hip replacement. This would of been a traumatic experience if it wasn't for the great team at Sports med. Highly recommended.
My son had an appt on the 29th April with Dr Bolton orthopaedic surgeon and was told to speak with her PA to book in a time for surgery. After several attempts to contact the PA and leaving endless messages, to date haven’t received any follow up phone calls! After my 5th attempt decided to call the orthopaedic reception to express my concern! I was told that the practise manager would be calling me. Again I am still waiting for a phone call. We have had to see another orthopaedic surgeon & now have scheduled a date for a knee reconstruction. I am appalled at the lack of concern, the lack of professional conduct with Sportsmed!
I made enquires via email regarding PRP for my knee. I was quick to get a reply and an appointment was scheduled in less than 2 weeks. As I live in Mount Gambier getting to the appointment incurred quite an expense. I was happy to do this. The doctor examined my knee and filled out the paperwork for a MRI. Unable to do a PRP due to needing a ultra sound and the radiology department being fully booked, I managed to get this done at Benson Radiology at Ashford Hospital. I as told by the doctor that he would be in contact with me when the MRI results were in. My Physio had the results the following day on the18th February. (1 month ago) I am still waiting for my phone call from Sports Med. I do not find this acceptable. I am now seeking treatment elsewhere.
This is a fantastic place to come for physio, massage, surgery. Loads of very competent physios with a lot of experience. The reception staff are always friendly and go out of their way to help you. They have all the facilities you need for just about any injury or ailment.
0/10. Absolutely shocked by the lack of transparency. Had already seen a orthopedic surgeon at a public hospital and was happy with the diagnosis/options BUT was "referred" to sportsmed surgeon by a physio who turned out to be his "friend". Suddenly there was concern of an aggressive tumour (which of course I didn't have, and was excluded already by the previous surgeon). On this line of concern that the previous surgeon had missed something, I went for an appointment. NO ONE mentioned that I need a gp referral to get partially reimbursed by Medicare and sportsmed suggested to "Just get a referral from the gp" after I had the appointment. Turns out this is illegal backtrack referrals. During the appointment the sportsmed surgeon criticised the first surgeon I saw but repeated the same diagnosis word for word, only twisting my words to make it look like the first surgeon or I had got it wrong. Overall, have a strong feeling I was scammed for money. Sportsmed receptionists stopped me from going to the toilet because they thought I was leaving without paying while waiting for the appointment. Despite the huge cost and polished look of the clinic, the lift is ancient and does not work properly, making it difficult for a person with hip arthritis to reach the first floor hip clinic...
I have just had a knee replacement surgery with Dr Matt Hutchinson whom I highly recommend! From Start to finish my experience at Sportsmed was brilliant, nursing staff beyond caring and friendly, and nothing was ever too much trouble and everyone was so happy in there surroundings!’ The physiotherapists that I saw were of very high standard, caring and efficient. Dr Baghini my anaesthetist was so very caring, amazing and certainly knew how to put me at ease in a very stressful situation! The food and food staff involved I couldn’t fault, nothing was too much trouble, the food was always of a high standard, tasty, nutritious and a fabulous assortment. Sportsmed you certainly exceeded my expectations and I would definitely highly recommend you to anyone and would certainly attend in the future if necessary! My sincere Thankyou
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