Darra, Australia
39-43 Gravel Pit Rd
N/A
+61 61132345
Wheelchair-accessible entrance
StarTrack couriers are not a courier service. Don’t even bother to deliver they just drop it at post office. This is the third time this has happened. Paid for postage and not even delivered. Gave an authority to leave in parcel drop inside property when purchased goods. Only way forward is to advise businesses to not use StarTrack as they are not a reliable courier for our business!
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Destroyed my product on delivery and won't get me the same items they damaged
These guys are experts at dropping missed you slips in the letterbox, be good when they learn how to press the door bell.
Very hard to get there with Google maps with all the road works but staff were amazing, helped me with the packages all the way through to putting them in my car
Hopeless - claimed no one was home when there was someone and then we have to collect the parcel at Darra (we are inner city) when there is a post office around the corner!!! Hopeless, hopeless, hopeless!!! Avoid Star Track if you can.
Dear Star Track drivers, Why all of yours have to be lazy ? It's not first and I am pretty sure it won't be the last. I have left a big note Infront of my door. It's very easy to ring the bell or hit the door as much as you can. We keep the doors closed because inside air-conditioned. Why do you think we are not at home and left the paper suddenly. Just read the note and knock the door. It's that easy. No Given Star for Star Track if possible !..
Absolutley appauling courier company. Unfortunately I have been the recipeint of goods delivered by this mob and on both occasions, I had to drive over 34KMS to their depot out at Darra. Absolutely perplexed as to why this Australia Post owned company can not offload their deliveries to the LPO like every other courier does. Simply outrageous to take a parcel back to the depot 34KMS away while there is a Australia Post Office 100 M up the street. All I can say is.... TRY SENDLE !
I have booked a pick up service from Star track as I received a broken monitor and need to send it back. And they told me the driver will come anytime from 9am to 5pm. I waited for the driver for a whole day till 5:15pm. I had to go out so I left. Later, I called them. And they said the driver COMPLETED the job on 5:29pm. But I still had the damn box. So I rescheduled for another day. Today, I called them at 4pm. And they said they would look up for this case. And I received a call at 4:35pm. And they said the driver had COMPLETED the job on 4:15pm. This is ridiculous. I am at home all the time. No one called, no one knocked the door. I even left the gate open. Now, I am still fking waiting them to pick up.
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