Sydney, Australia
Shop 24/264 George St
N/A
+61 292411939
DeliveryTakeawayDine-in
Wheelchair-accessible entrance
Coffee
this is my favorite sandwich shop ever! If you cant eat here you seriously have some bad taste.. thanks SQUARE SANDWICHES for all the awesome coffees and sandwiches iv had at your awesome shop... The best customer service ever! love you guys!
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Staff messed up my order and gave me the wrong one. Went back to tell them and was verbally abused by the owner despite showing proof on the receipt. I was told it was my fault because I took ten minutes to walk to where I wanted to eat it and open it to realize it was wrong. I was offered a refund or very rudely offered another one. I took the refund and it was thrown across the counter to me. Classy establishment.
I’ve been here a few times for lunch and had the pre-prepared sandwiches which are pretty good. I’ve had the roast beef sandwich which is very nice and the turkey sandwich which I’m not really a fan of - but what I am a fan of is the quick and simple service, and the option to have the sandwich fresh or toasted. The price is a bit steep but it may be due to city prices and the large shopfront they have.
Literally just got abused for taking my sandwich back because i found a bug in it as well as hair! I went there and calmly said to the owner, hey just bought this sandwich about 15 minutes ago and found a hair as well as a bug, He straight out said its cracked pepper not a bug i had to pick up the bug and show the wings on the bug and he is like yeah you're right it is a bug. he's like so do you want another sandwich in aggressive tone i said no could i please have refund. he just chucked the 10 at me did not apologise at all! and walked away. i have never been spoken to so rudely for something that was absolutely not my fault. I would not have written a bad review if he just apologised and gave me a refund instead he acted immaturely and aggressively.
I would like to share my experience here. I work in the building facing Australia Square and have been introduced to this cafe by my Italian manager. Ken, the owner of this cafe is a great gentleman. He knows how to keep his customers happy. Not only the coffee and food is great, the fast customer service is also noticeable. If you want to have a nice Italian coffee with a toasted banana bread for your breakfast on your way to work, this is the place for it.
You guys make the best schnitzel wrap in sydney, I could eat a hundred in the same day, toasted, fresh, cold whatever is great.
Not very organised! Forgot half my order then rushed it out so it was cold :-( Plenty of other options around that are on their game.
Trash and abusive service. My colleague found a bug and hair inside her sandwich and was treated in a very disrespectful and appalling manner when she asked for a refund.
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Wheelchair-accessible entrance