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Berkowitz Furniture - Furniture Melbourne

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Springvale, Australia

berkowitz.com.au
Furniture store· Furniture accessories· Furniture maker· Sofa store· Furniture accessories supplier· Furniture manufacturer

Berkowitz Furniture - Furniture Melbourne Reviews | Rating 3.9 out of 5 stars (8 reviews)

Berkowitz Furniture - Furniture Melbourne is located in Springvale, Australia on Unit 15-16, Ground Floor, Springvale Homemaker Centre 917 Corner of Princes Highway and, Westall Rd. Berkowitz Furniture - Furniture Melbourne is rated 3.9 out of 5 in the category furniture store in Australia.

Address

Unit 15-16, Ground Floor, Springvale Homemaker Centre 917 Corner of Princes Highway and, Westall Rd

Phone

+61 395432250

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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L

Luke Goodin

Average prices

T

Trace O'Rourke

Springvale's Customer Service: After ordering a custom made lounge suite i followed up after the expected time frame had passed to see how things were progressing. Our sales rep from Springvale store [who is also mentioned in other reviews here] could not find our order on their system. I then had to email a copy of the tax invoice she wrote out in order for her to find us on their system [not a good start] Then was told you'll get a call next week to arrange delivery. A week passes and no calls. I have to keep following up. Then she eventually leaves a voice message saying delivery is booked for Monday and expect a call the Friday prior to confirm times. Once again no call so i follow up with head office and no record of our delivery ever being scheduled. Head office then helped to arrange delivery for us on another day. The service from the Springvale store leaves little to be desired, and based on this and a slightly pushy sales attitude i would not go back to this store. Even during these follow up calls she was very pushy and lacks understanding. You feel like you are being lied to and brushed off. Build Quality: As for the build quality of the Berkowitz lounge, it is ok. Not really happy with how the fabric is aligned on the cushions which makes it appear cheap. Attention to detail in finishing appears to be lacking. Compared to Plush Furniture [a lounge we had for over 10 years and one i'm already missing] i feel this Berkowitz lounge will not last anywhere near as long and also do not think it is up to the same standard. The main reason we choose Berkowitz was that we could fully customise the size and if there was ever a next time [which i doubt], we'd go to another store location.

W

WCC Liaison Officer

Great Service and a fantastic range of contemporary furniture. I'd highly recommend this family run business

F

Felicia Parsons

My husband and I set out to find a new lounge suit today (21st June). We went to the springvale homemaker centre. The first store we noticed was Berkowitz. I didn't really know what to expect as I had not really heard of them before. We were greeted by Joe who helped us. He was so knowledgeable and obviously knew what he was selling. We looked around but nothing else compared or suited us in the other stores. In the end we ordered a lounge suit through Joe. Super helpful with ordering, choosing colours etc. Not pushy at all. Highly recommend visiting and ordering through Joe.

K

Kate Russell

I ordered a Canyon Sofa with chaise lounge. Enjoyed excellent service from Joe Baghdadlian throughout the experience. He is a true professional with extensive experience and provided valuable advice. He ensured that communication remained open the whole time throughout Covid lockdown. The sofa was delivered and is absolutely beautiful with high quality workmanship. I also love the fact that it's manufactured in Melbourne. Would thoroughly recommend Berkowitz and go there again.

N

Nick N

Want to thank Joe for his courteous and professional service today (15 March 2020). Nothing was too much trouble and we appreciated his concern that we get the best products for our new home. Nick and Helen

A

Alee Jiwani

Yianna is the so worst manager ever! Dont go to their store she is such a racist and was bullying me and my family!

D

Divya Sharma

One of the best experiences! Joe you’re an amazing person and as much as we loved the dining chairs, it’s because of your service that we ended up buying the furniture! I definitely recommend this place.

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