Cranbourne, Australia
Shop 7/1370 Thompsons Rd
N/A
+61 359335152
I normally buy a lotto from this place every fortnight. So I would say I am a regular customer. It’s very convenient as I live in Cranbourne and I do my shopping at coles so I always buy a lotto from this place. Today I went in and got my ticket checked, this lotto I got checked I happen to buy it from another lotto place because I happen to be shopping at this mall. The owner the Indian man who served me every time I go in so he knows who I am, said to me In a very rude way where are my loyalty and why did I buy the lotto from somewhere else. When he checked my ticket I didn’t win anything so he says well that’s what you get and didn’t win anything Because I bought the ticket from elsewhere in a very mean way. I left the store very upset and I can guarantee I will not be going back.
like
Spring Hill Lotto is one of my favorite local lotto stops. Owners are very friendly and professional. Great service all around.
I have NEVER seen such horrible customer service in my life. Went into this place to pick up a parcel only to have the owner tell me that he gave all the parcels back to the courier because supposedly "they haven't paid me in 5 months". Are you actually serious? What in the world gave you the right to make that decision? Where is your duty of care to your parcel customers? Did you ring them to let me know? Remember telling me that they would contact me to let me know? Well guess what... They didn't! So YOU LIED TO ME! The guy who owns this business should not be allowed to run a business, period. Next time you wanna be a hero and make a poor decision like that.. MAKE SURE you ring EVERY single one of the parcel customers to let them know they took them back. DON'T BOTHER responding to this as I am not interested in hearing what you have to say.
This news and lotto is situated in a good location of the Springhill shopping strip. However, thr Springhill shopping centre is bit difficult to access. I went there to this news and lotto to pick up two parcels left by TNT. It's good that TNT picked up news and lotto places to leave the parcels. This store is run by (i think they own it) by indian looking couple. They are polite and friendly, and did the necessary things to handover the parcels to me. It wasn't very busy there on Saturday afternoon, only a few people were in the queue.
Its good for tattslotto but it needs a bigger range of magazines.
Good customer service. And a lucky shop!
New owners much nicer people . Very friendly.
A great collection of gifts and greeting cards
Deli
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