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Poolwerx Spearwood

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Spearwood, Australia

poolwerx.com.au
Pool cleaning service· Swimming pool supply store· Swimming pool repair service

Poolwerx Spearwood Reviews | Rating 4.4 out of 5 stars (8 reviews)

Poolwerx Spearwood is located in Spearwood, Australia on Stargate Shopping Centre 8, 432 Rockingham Rd. Poolwerx Spearwood is rated 4.4 out of 5 in the category pool cleaning service in Australia.

Address

Stargate Shopping Centre 8, 432 Rockingham Rd

Phone

+61 894343545

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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N

Nik Cube

We booked an appointment for a pool service and to purchase a new chlorinator and pump but nobody showed up. When I rang the store to let them know they told me that it had definitely been booked in and maybe the technician was late and that they would call me back after speaking to the technician. I waited another half an hour for someone to call me back and nobody rang back so I called them up again and the gentleman I spoke to named Cory told me that the person I spoke to on the phone got it mixed up and that our job never existed. They even made the suggestion that we had never actually booked it in with poolwerx Spearwood, and when I told them the name of the technician his response was 'We do have that person working here but that's a pretty common name'. In the end Cory tried to put blame on us and tried to imply that this was our fault. Really disappointing given this was out first interaction with these guys and given I had to leave work early to make the appointment. Really poor service, really defensive and when I asked to reschedule he offered a time slot with a 3 hour window? I'm sure there are other pool stores around the area that would prefer our business.

E

Erik Quintero

Excellent customer service.

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Nigel

I have been using Poolwerx Spearwood for the last 2 years, and have always found their service and advice excellent.

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Neil Steventon

Prompt on-time and great job!

R

Rob Symes

Pool went green while away at work. Took in a sample and 60 worth of chemicals and by that night my pool was blue. The lady at the shop was very helpful and gave some other good advice to keep my pool in good nick. Cheers!

K

Karen Mackenzie

It was good to deal with Cory and Alex the technician. We had to replace our pump and sand box. It was a tough job as Alex had to remove the roof to our pool equipment housing. Although there were a few problems. Alex was really helpful to rectify our queries. Thanks a lot the pool is back to normal again which means that I am too now

B

Brett Gibson

Cory and team are always very knowledgeable and helpful in getting my pool balance right... great customer service!

M

Mario Pope

Great service, friendly staff. Very helpful

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