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Gainsville Furniture

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Southbank, Australia

gainsville.com.au
Furniture store· Bed shop· Blinds shop· Office furniture store· Rug store· Wallpaper store· Bedroom furniture store· Mattress store· Sofa store

Gainsville Furniture Reviews | Rating 3.6 out of 5 stars (7 reviews)

Gainsville Furniture is located in Southbank, Australia on 7 Riverside Quay. Gainsville Furniture is rated 3.6 out of 5 in the category furniture store in Australia.

Address

7 Riverside Quay

Phone

+61 396826868

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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D

D A

The furniture store keeps calling me to come back. But all I wanted was one night stand

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Pooja Gulati

Excellent variety of furniture and wonderful customer service by Stephen. He was really very knowledgeable and trustworthy.

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Robert Siddle

Well set out and some nice furniture but they had the wrong opening times on the door

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Sem SK

Extremely disappointing with the level or service and management follow up with my damaged couch. The management are extremely unprofessional and have not even had the courtesy to contact the customer back after such a major defect in my order. I waited 6 months to get my couch. The order was simply rushed and the quality of its finish is appauling. It's not worth the amount of Thousand of dollars you spend and the level of horrible service. They treat you with no respect and just another number. I'm extremely unhappy with my purchase and will not shop again at Gainsville Southbank . The staff where so nice at the start just to get the sale and afterwards don't even care nor wish to help you resolve your issue. Management just expected me to wear the issue and simply said this is how we design our couches. They where never informative enough to tell you about the simple things that matter to a customer.

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John Hanna

We have purchased a lot of furniture from Gainsville, the design, quality and the customer service is world-class. I highly recommend them.

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Donnie Mancka

After looking online at Gainsville’s furniture we decided to visit the Southbank store on a Sunday. As we entered the store we were greeted by Nikaela, we spent about 2 hours in store looking at everything we wanted and when we were ready we asked for help. Nikaela was great to deal with, she spent a lot of time with us explaining everything and making suggestions about all the products we enquired. No pressure to buy or telling us that the sale ends next week and to put deposits down like many other stores we visited did. We emailed our house plan that day and everything we discussed was drawn in so we could see how it would look and where things were to go. Everything was made very simple for us. We visited many other stores and we didn’t get the same treatment instead it was the same over and over again just pushing for a sale. Everything we wanted was made pretty clear, a lot of choices and colors were offered with different products. After spending about 2 weeks with Nikaela exchanging emails and phone calls we then got the final price for everything and we have decided to furnish our whole home with Gainsville furniture. We have paid our deposit and hopefully we have everything by December/ January Customer service was the best i have had from any furniture store. Regards Don

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Gh K

We purchased few items from both show rooms in Southbank and Nunawading. Each time the sales personnel’s welcoming was great and they helped us a lot with placing orders and discount as much as they could. In this range of price, definitely it is the best furniture store in Melbourne. The quality worth more than the money you pay. The delivery was roughly on time and they assembled all the stuff outside of the house and delivered them inside without making any mess. I’ll definitely come back to this store and always recommend them.

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