South Kempsey, Australia
11 Harry Boyes Ave
N/A
+61 265624978
Have used the services of MT Andrews freighters several times. At ALL times they have been very professional and responsible with our vehicles. Very reasonably priced. Never a scratch, and definitely never anything missing. Highly recommend their services if you need your vehicle transported. Never had a problem with them and will continue to trust them to move our cars again.
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Not professional at all !! 1. They stole my toolbox full of tools that was located inside the car as I was allowed to transport it with goods inside, if they were transporting it and locking the vehicle when they took it off the truck and back on, then it can only be one of the drivers or workers at the depot, if they did not lock the vehicle then how irresponsible are they with other peoples property!! 2. Brand new vehicle transported from MEL to BNE was full of mud marks on carpets, shoe marks on door panel. 3. Also note this is not a direct service like other carriers, they take your vehicle from Mel depot to Syd, stay there outside for few days, then to Kempsey depot where it stay outside for days again and then same at Brisbane depot. 4. The head office could not get hold of the driver for days when he arrived in Brisbane, what sort of company is this? THEY DON'T CARE ABOUT YOUR PROPERTY SO I WOULD NEVER RECOMMEND OR USE THEM AGAIN.
I brought a car from Queensland on the 25/01/2021, It took almost a week for them to collect from car yard. I have phoned them on numerous occasions the ladies that answer the phones are extremely rude i was originally told my car would be delivered on the 3/02/2021 then when i phoned to ask where i pick up from they informed me my car had not been assigned to a truck and was still sitting in the yard at Brisbane. i left it a few days and called again on monday the 8/02/2021 to then be told yep you will definitely see this car on thursday heard nothing else called back on wednesday 10/02/2021 to ask where the yard is located that i am picking my car up from so i could work out transport down to there the lady was extremely rude and said you will get your car maybe thursday maybe friday, i had taken the day off work and arranged transport to the mystery location to yet again be let down now i will have to loose another days pay tomorrow in the hope this rude lady is correct and my car will be here tomorrow still do not know location of pick up time nothing at all. this company is very dodgy i am very nervous to receive my car from them now. the company really need to communicate better with customers as there so called tracking your car is a joke. will update this review tomorrow to see what they come up with.
Honestly this is the worst company i have ever dealt with and i am extremely disappointed on how unprofessional they are. First off i dropped my van off at the depot outside of melbourne on the 5th November. I was told it was going to take 15 business days to arrive to the depot in QLD but it ended up taking over 1 month to get to me. I contacted this company several times a week and they kept saying my car was sitting at their depo in South Kempsey, NSW. They promised me they would prioritize my vehicle as it was already very delayed yet they delayed it even more. The company was not helpful at all when i rang them up several times and they never contacted me back when they said they where. Then it got to the point where i needed my van urgently so i organised with the owner Max Andrews for me to pick it up when it got dropped off to the depo in Lawnton, QLD via truck. That truck arrived at 11pm at night and i checked through my vehicle and noticed things were stolen. The main thing was my electric scooter but all up i had around 1200 worth of goods stolen. There was no damage to the outside of my vehicle so the only way it was broken into was via key which the workers had. I contacted MT andrews about the stolen goods but they just ignored me and never contacted back. I'm very disappointed in this company and i hope they get the justice they deserve.
These guys are by far the cheapest, to be honest there was a lil issue with my booking but Colleen sorted it for me. And her service was outstanding. even with a lil mistake still worth 5 stars easy
MT Andrews transported our commercial vehicle from Victoria to Brisbane. Their service was helpful and prompt and the vehicle arrived undamaged and in good order. Recommend.
Stole all my belongings!!! Paid 1,500 to get my van transported from victoria to qld and one of the people who work for the freight company used my key to open my van and steal all my belongings out of it, 2,000 waeco camp fridge, 5x 60L tubs full of clothes, 1 Tub full of brand new shoes, 1 tub full of brand new Bmx parts, 1 tub full of car performance parts. No doors or windows were broken and no locks were damaged or altered and when I got my van back all the doors were locked again with the key!
M.T. Andrews freighted my car 19/11 - 1/12 from Melb - QLD, During that time 2k of belongings were stolen from inside the car with no indication of break in. The inside of the car also stinks of Cig smoke and has permanent scuff marks and damage. Max the owner is unwilling to do anything about this and even hung up on me when I was trying to discuss a resolution. We have since tracked down 3 other people this has happened to in the last month. If you have also had this happen we are taking this to court due to multiple legal breeches as advised by lawyers, please contact me on sqoosheelee at gmail dot com and ensure to lodge the police report, and report the company to Dept of fair trading as advised by police too. Please do not use this company as they have zero duty of care.
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